skatkov / acart

Amazon product bundler and shortener (open sourced failed side-project)
https://www.acart.to
0 stars 0 forks source link

Contact Amazon Associate support to verify that acart service is allowed #42

Closed skatkov closed 2 years ago

KirillSokur commented 4 years ago

Sent another email to customer service. This time to Amazon Seller Performance Team (seller-performance@amazon.com)

KirillSokur commented 4 years ago

got reply:

Hello,

We could not find a Seller Central account associated with this email address. For security reasons, we do not release account information to an email address other than the one registered to the account.


KirillSokur commented 4 years ago

Got another reply:

Hello,

This email address has been closed. Messages sent to this email address will not be reviewed by Amazon.

If you have already enrolled your brand in Amazon Brand Registry, please log in and use the Report a Violation tool to submit future notices of infringement. Otherwise, please use our publicly available Report Infringement Form at https://www.amazon.com/report/infringement for future notices of infringement.


I sent another request via customer service form on website.

KirillSokur commented 4 years ago

No answer from previous request. Sent another inquiry via Amazon website.


Thank you! Your e-mail has been sent. We will reply as soon as possible, usually within 24 hours.

KirillSokur commented 4 years ago

Another request sent.

Thank you! Your e-mail has been sent. You should receive a response from one of our representatives within 12-24 hours.

Important Information: Customer Service Update We're currently experiencing longer than normal wait times. We're sorry about this. If you're contacting us to check on the status of your order, you can get that information by going to your orders. Please visit www.amazonforum.com for your questions related to devices and digital services.

KirillSokur commented 4 years ago

Add topic on amazonforum.com


got reply:

A. Dietz an hour ago

This forum is for customers to help other customers with Amazon digital devices and digital content, it's not a general Amazon help forum and you're not contacting Amazon by posting here. To reach customer service click on the Help link at the bottom of this page.

KirillSokur commented 4 years ago

Sent request to copyright@amazon.com on this address has to be a department who can give an answer (I hope)