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skot / bitaxe

Open source ASIC Bitcoin miner hardware
GNU General Public License v3.0
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Bitaxe Supra 401 unresponsive after attempting upgrade via the OS #182

Closed kinsaledunny closed 3 weeks ago

kinsaledunny commented 3 weeks ago

Hi everyone,

I hope its ok to piggyback on this thread. I recently purchased a bitaxe Supra 401. I set it up and it was hashing away for me. I went to update the firmware and the device seems to have bricked on me. The screen has gone blank, I can boot it up and the fan spins but I'm unable to connect to it. I have tried to re-flash from https://wantclue.github.io/bitaxe-web-flasher/ on my COM1 & COM3 ports but I keep getting the following message "Failed to initialize. Try resetting your device or holding the BOOT button while clicking INSTALL." I have pressed the reset button while pressing install but the fan stopped and the install failed, I have also tried to press the boot button while pressing install but nothing happens. COM Ports wantclue github error

I have also tried to flash from https://flasher.bitronics.store/ and I'm getting the following error message "Starting flash process... Error connecting to chip: Error: Failed to connect with the device Fetching: assets/bitaxe_1.0.0/bootloader.bin Failed to fetch or process file bootloader.bin: Error: HTTP error! status: 404 for file bootloader.bin" flasher bitronics store error

Any help would be greatly appreciated. Thanks in advance guys.

kinsaledunny commented 3 weeks ago

Hi guys, thanks for getting back to me so quickly. I have downloaded fix.zip but I'm getting the following error when trying to extract the file image

19201003080114 commented 3 weeks ago

This is simply because you didn’t put device in bootloader mode before flashing. Why would you randomly download files from unknown source and run it? You don’t need to download any files to fix this simple issue. Check your computer now for virus and malware.

benjamin-wilson commented 3 weeks ago

Hi guys, thanks for getting back to me so quickly. I have downloaded fix.zip but I'm getting the following error when trying to extract the file image

This is some sort of virus/malware. Id suggest reinstalling your OS.

benjamin-wilson commented 3 weeks ago

Please reach out to the seller for help. GitHub is for issues with the project and not individual support.