cant login to a sip provider

[GoogleCodeExporter]

I have the latest red5 server installed
I have the latest red5hone installed

I am trying to connect to a sip account with an exteral sip provider
That works from other Sip clients like x-lite.

I put the sip providor IP in relam and server fields.

The button "connect" works fine, I get connected to red5 server red5phone 
application.

But it fails to register to my external sip provider with the following error
RegisterAgent: Registration failure: No response from server.
[SIPUser] SIP Registration failure Timeout
RegisterAgent: Failed Registration stop try.

What should i do to solve the problem ?

Original issue reported on code.google.com by donkyF...@gmail.com on 26 Jun 2010 at 3:16

[GoogleCodeExporter]

Its your REALM problem, check the correct one. Red5phone seems realm sensitive.

Original comment by shamun.toha@gmail.com on 31 Jul 2010 at 9:48

[GoogleCodeExporter]

[deleted comment]

[GoogleCodeExporter]

I am using windows xp and into that I am using red5phone sip_r53 with red5 
server 0.8. I configured all thing properly when I type 
http://localhost:5080/sip so it's working perfect then I changed red5 property 
and change localhost and used my IP address. that also working fine.

At end when I run my sipphone so at the time login it show me "Connection 
success" but on that login page I found some error."Reg. Failure = 403 
Forbidden (Bad auth)" 
and in red5console I got some error that I given below.

RegisterAgent: onTransFailureResponse start:
RegisterAgent: Registration failure: 403 Forbidden (Bad auth)
[SIPUser] SIP Registration failure 403 Forbidden (Bad auth)

Login information
Phone:1003
Username :1003
Password : 1234
SIP Realm: asterisk
SIP Server :98.118.xxx.xxx
OB Proxy : 98.118.xxx.xxx
Red5 Url: rtmp://192.168.0.35/sip

Original comment by wasim.ka...@gmail.com on 18 Apr 2011 at 8:00

[GoogleCodeExporter]

I solved that error... 
It's my asterisk's problem I passed wrong username and password to my asterisk 
server
Now it's working properly thanks.

Original comment by wasim.ka...@gmail.com on 19 Apr 2011 at 4:58