App not installing

[AndromedaPerseus]

Hi,

Thank you for creating the template starter. I am facing an issue with getting the app to install and for me to be able to use /ask-bolty to work. I am going to outline each step I have taken:

1. In Slack API console create app
2. Copied manifest from repo -> from manifest slack api
3. Add redirect URL from ngrok to slack OAuth Tokens console
4. Install App to workspace from OAuth Tokens
5. Copy bot token
6. Create App-Level Tokens with connections:write scope
7. Copied APP token & bot token to env
8. In Manage Distribution -> click "Add to Slack"
9. 
10. Click Please try again from here
11. 
12. /ask-bolty returns " We apologize, but for some unknown reason, your installation with this app is no longer available. Please reinstall this app into your workspace"
13. Reinstalled APP several times in Slack API console - error still persists.

I tried installing the APP several times, but it still shows Installation Count == 0

[seratch]

Hi @AndromedaPerseus, thanks for asking the question. Instead of doing "In Manage Distribution -> click "Add to Slack"", you can install this app from /slack/install of your public ngrok domain.

[seratch]

Ah, perhaps you unintentionally enabled the OAuth flow by settings OAuth related env variables such as SLACK_CLIENTID etc. Please follow the exact steps here: https://github.com/slack-samples/bolt-python-ai-chatbot?tab=readme-ov-file#environment-variables and remove all SLACK * env variables that are not mentioned there.

[AndromedaPerseus]

Hi @seratch, thank you for getting back to me on this. I am not exporting the SLACK_CLIENT_ID etc, but they are used within this template in app_oauth.py. Somehow, I was able to make it work but I decided to repeat the steps to ensure that the logic is valid, and it is not. I guess that was pure fluke that I got it to work.

I am able to install the app, but when it comes to running the slask command /ask-bolty, it keeps throwing me the same error message: We apologize, but for some unknown reason, your installation with this app is no longer available. Please reinstall this app into your workspace

I made some changes to the app.py and app_oauth.py because it seems like its partially missing some arguments:

app_oauth.py

import logging
import os
from slack_bolt import App, BoltResponse
from slack_bolt.oauth.callback_options import CallbackOptions, SuccessArgs, FailureArgs
from slack_bolt.oauth.oauth_settings import OAuthSettings

from slack_sdk.oauth.installation_store import FileInstallationStore
from slack_sdk.oauth.state_store import FileOAuthStateStore

from listeners import register_listeners

logging.basicConfig(level=logging.DEBUG)

def success(args: SuccessArgs) -> BoltResponse:
    print(f"Success: {args}")
    return args.default.success(args)

def failure(args: FailureArgs) -> BoltResponse:
    print(f"Failure: {args}")
    return args.default.failure(args)

os.makedirs("./data", exist_ok=True)

filestore_installation = FileInstallationStore(base_dir="./data", client_id=os.environ.get("SLACK_CLIENT_ID"))

# OAuth Settings
oauth_settings = OAuthSettings(
    client_id=os.environ.get("SLACK_CLIENT_ID"),
    client_secret=os.environ.get("SLACK_CLIENT_SECRET"),
    scopes=[
        "app_mentions:read",
        "channels:history",
        "channels:read",
        "chat:write",
        "chat:write.public",
        "commands",
        "groups:history",
        "groups:read",
        "im:history",
        "im:read",
        "im:write",
        "mpim:history",
        "mpim:read",
        "mpim:write",
        "users:read",
    ],
    user_scopes=[],
    install_path="/slack/install",
    redirect_uri_path="/slack/oauth_redirect",
    installation_store=filestore_installation,
    state_store=FileOAuthStateStore(expiration_seconds=600, base_dir="./data"),
    callback_options=CallbackOptions(success=success, failure=failure),
    state_validation_enabled=False,
)

# Initialization
app = App(
    signing_secret=os.environ.get("SLACK_SIGNING_SECRET"),
    installation_store=filestore_installation,
    oauth_settings=oauth_settings,
)

# Register Listeners
register_listeners(app)

# Start Bolt app
if __name__ == "__main__":
    app.start(3000)

app.py

import os
import logging

from slack_bolt import App
from slack_bolt.adapter.socket_mode import SocketModeHandler

from listeners import register_listeners
from dotenv import load_dotenv

load_dotenv()

slack_bot_token = os.environ.get("SLACK_BOT_TOKEN")
signing_secret = os.environ.get("SLACK_SIGNING_SECRET")
slack_app_token = os.environ.get("SLACK_APP_TOKEN")
# Initialization
app = App(token=slack_bot_token, signing_secret=signing_secret)
logging.basicConfig(level=logging.DEBUG)

# Register Listeners
register_listeners(app)

# Start Bolt app
if __name__ == "__main__":
    SocketModeHandler(app, slack_app_token).start()

I read the documentation multiple times, and I dont see why its not seeing the installation. I can confirm that the installation within ./data is stored as well so it has installed it correctly. I wish it would output more error logs to debug the issue, and I can't get anything out besides that error message above. " We apologize, but for some unknown reason, your installation with this app is no longer available. Please reinstall this app into your workspace "

[AndromedaPerseus]

@seratch So I deleted signing_secret=os.environ.get("SLACK_SIGNING_SECRET"), client_id=os.environ.get("SLACK_CLIENT_ID"), and client_secret=os.environ.get("SLACK_CLIENT_SECRET"),. It works now. What is the reason behind this? And why have it in the template is the first place?