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slackapi / bolt-python

A framework to build Slack apps using Python
https://slack.dev/bolt-python/
MIT License
1.03k stars 237 forks source link

UI issues in Getting Started tutorial prevent things from working #1014

Closed harimohanraj closed 4 months ago

harimohanraj commented 6 months ago

This is difficult to reproduce, but basically I ran into some issues where selecting options in the app configuration UI were not persisted even after selecting "Save Changes" or hitting a toggle, leading to messages not being sent to my bot running locally using SocketHandlerMode.

Specifically, enabling Socket mode was not persisted, and turning on Event Subscriptions was not persisted (even though I could enable it and hit "Save Changes"! It was not really clear what was happening or why things weren't working, as no errors were showing up in the terminal or the browser.

It finally just worked after I deleted my app and tried again, but not really clear why!

Just wanted to give a heads up that there might be some issues there.

seratch commented 6 months ago

Hi @harimohanraj, thank you so much for taking the time to write in here, and we're sorry about the disruption you've experienced. As you observed, there might be certain technical issues with the app configuration pages at that time. Since I don't have any information about this issue so far, I will check this with our internal teams if there were any such issues. If affirmed, our engineering teams will imporove operations to prevent such problems in the future.

github-actions[bot] commented 5 months ago

👋 It looks like this issue has been open for 30 days with no activity. We'll mark this as stale for now, and wait 10 days for an update or for further comment before closing this issue out. If you think this issue needs to be prioritized, please comment to get the thread going again! Maintainers also review issues marked as stale on a regular basis and comment or adjust status if the issue needs to be reprioritized.

github-actions[bot] commented 4 months ago

As this issue has been inactive for more than one month, we will be closing it. Thank you to all the participants! If you would like to raise a related issue, please create a new issue which includes your specific details and references this issue number.