Failed to scrape content with empty command match and no metrics output

liam-ng commented 6 months ago

Hello team, Did anyone run into the same issue? could anyone share some insight how to troubleshoot this? Thank you all in advance!

Error Message / Output:

Only aruba_up gauge is scraped after 15 minutes aruba_exporter metrics output.txt

Many empty command match:, ran commands every 5 minutes or so, and finally timeout. aruba_exporter service status.txt

Config file

./aruba_exporter -config.file=config.yaml

level: debug timeout: 180 batch_size: 20000 username: operator password: P@ssw0rd!

key_file: /path/to/key

devices:

host: 192.168.90.15

features: system: true environment: false interfaces: true optics: false routes: false wireless: false

Hardware-wise

Vendor files are used for my offline system using cmd go mod vendor & go build
- aruba-exporter-vendor.zip
Tested on aos-cx OVA and Aruba 8100 switch, same issues

Update

Tried re-creating vendor mod after mod clean -cache and -modcache, no luck
Tried Go version 1.22.3 & 1.19, no luck
The go mod module.txt looks good to me.
Tried copying $GOPATH/pkg/mod (mod cache) to offline server and run go run main.go -mod=mod/vendor, no luck with same undefined error message
Tried built aruba_exporter with internet access, got the same file size and same behaviour
Tried go run -mod=vendor ./main.go -config.file=config.yml on both online & offline environment, with or without -mod flag. Here's the error message/output:
```
# command-line-arguments
./main.go:75:17: undefined: defvicesForConfig
./main.go:156:7: undefined: newArubaCollector
```
Is it related to the issues?

slashdoom commented 5 months ago

Was your main.go modified? In the source, line 75 is whitespace and line 76 is devices, err = devicesForConfig(c) but it looks like there is a typo in yours, defvicesForConfig.

newArubaCollector comes from aruba_collector.go

liam-ng commented 3 months ago

Thank you so much for the response. I revisited the issue today, the main.go is not modified, sorry for the typo:

# command-line-arguments
./main.go:75:17: undefined: devicesForConfig
./main.go:156:7: undefined: newArubaCollector

I downloaded and re-built the aruba_exporter again. It has the same issue with empty command match. From the Aruba 8100 log, I can see the operator user from my config.yml logged in and out when I go to http://:9909/metrics

Please let me know if there is anything I should try, thank you!

slashdoom / aruba_exporter