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smallbets / userbase

Create secure and private web apps using only static JavaScript, HTML, and CSS.
https://userbase.com
MIT License
2.29k stars 125 forks source link

Service Unavailable for the last couple of days #427

Closed BrunoBernardino closed 1 year ago

BrunoBernardino commented 1 year ago

For the last couple of days (and today for many hours), the service has been unavailable ( can't access https://v1.userbase.com, for example, and I can't access apps built with userbase, as well as my paying customers ). There are no replies to emails, nothing on Twitter, what's up? I understand this project is slowly dying, but there are still customers who paid who have customers depending on them. At least a warning stating "we're having some unexpected issues", or "you have x days to export your data" would've been nice.

jneterer commented 1 year ago

Same issue here. Paying customers cannot access today. @j-berman @dvassallo any status on what's going on?

jneterer commented 1 year ago

Service appears to be back up for the moment... but was definitely down earlier.

BrunoBernardino commented 1 year ago

I got an email from @dvassallo stating the root cause had been identified and fixed, so I'm closing this for now, but am definitely prioritizing my migration efforts.