Remove average from Service page?

[santheo]

Have a look here:

http://chicagoworksforyou.com/service/abandoned_vehicle/#/2013-08-10/

I'm not sure that black line running down the middle of the chart is of much value. And with all the checkmarks in there now, it's just adding to clutter. @cgansen @danxoneil What do you guys say to removing it?

Also let me know what you think about the checks. On many pages they're fine, on some, like this one, there's some overlap with the sum total at the end of the row. Happy to hear ideas for improvement.

[danxoneil]

Yes re: bail on line. I thought it was removed in some of the service types already, actually.

Re: checks-- not feeling them. There's not a great association with the circle for open and check for closed. An X, maybe? Something more visceral? Again, I think it's more about Open v. Closed-- they should be opposites.

Also: the Days of the Week on that page are close, but not dead-simple obvious. What would you think of switching the column view here, so that the graph starts on the left and the explanation on the right?

This would lead to a better "read" (left-right scan) as well as give an opportunity to make the M - T - W - etc more explicit. It would look like a calendar.

One last thing (and this is going on a limb) is the idea of making the color bar in the Day Explainer the whole box, rather than a line under the box. And if the height of that box was the same as the height of the days in the service request lines for each ward below, that would be an even more 1:1 "THESE ARE THE SAME THINGS" marker.

[santheo]

I switched the columns and made the day key more obvious like you said. I also had to change the color scheme to one that would work with white text for all colors. Thoughts?

http://chicagoworksforyou.com/service/graffiti_removal/#/2013-08-24/

Haven't gotten to the icons yet.

[danxoneil]

Me love. Is that wrong?

Re: icons: might be fine to keep the circle and check box as-is, but merely state what's up in text at the top of the page.

Example: "[circle] 288 open [check] 19 closed this week". Coupled with the date range of the week, this would make it more scannable/ digestible/ readable, perhaps.

[cgansen]

Love this detail:

[cgansen]

Quibble, though. The source for our data isn't the data portal, but the 311 API. It's all probably the same data at the source, but nothing we show on CWFY comes from the data portal.

[santheo]

That's a holdover from the copy Whitaker added to all the service pages. Happy to massage language to make it more accurate. What should it say?

[danxoneil]

Change from, "View the original source for this data" to "View all [insert type] data".

Keep the "ON THE CITY OF CHICAGO DATA PORTAL" text.

While you're in there, add this text beneath the "Submit" calls to action:

"USING THE CITY'S SPOT REPORTER TOOL"

[santheo]

Done.