Plugin is not installed error

[scamps86]

I'm trying the new release 2.0.1 for this plugin, but it seems that it's not installing it properly in both Android and iOS. If I use the 1.9.6 it works perfectly.

Also the documentation for @awesome-cordova-plugins/smartlook is wrong because the specified methods are different.

[warn] - Native: tried calling Smartlook.setup, but the Smartlook plugin is not installed. ⚡️ [warn] - Install the Smartlook plugin: 'ionic cordova plugin add https://github.com/smartlook/cordova-smartlook.git'

[kiwikia]

I'm also getting the same issue, what version of @awesome-cordova-plugins/smartlook are you using @scamps86 ?

[c0mtru1se]

Hey! Sorry for the trouble, may I please ask when did you both follow the installation instructions? We had big issues with getting our v2 changes merged into the @awesome-cordova-plugins/smartlook repository, but in the middle of July (18th, respectively), it was finally released in version 6.4.0 of the repo. I have then also cleaned up, fixed and updated our docs which should resolve in a successful installation, as well as integration snippets for Angular, Vue or React. Could you please check whether you followed the new instructions, and install from the updated oss package? Thx for the info!

[kiwikia]

Hi @c0mtru1se thanks yes the latest version of @awesome-cordova-plugins/smartlook solved the above issue for me.

I am now getting a crash when launching with an error DYLD error: Library not loaded: @rpath/SmartlookAnalytics.framework/SmartlookAnalytics. I've raised a new ticket for this error -> https://github.com/smartlook/cordova-smartlook/issues/73

[dksanket]

I am getting " Native: tried calling Smartlook.startRecording, but the Smartlook plugin is not installed." in android, and "Native: tried calling Smartlook.setUserIdentifier, but Cordova is not available. Make sure to include cordova.js or run in a device/simulator" in web. Could you please help me with it.

"@awesome-cordova-plugins/smartlook": "^5.46.0", "cordova-plugin-smartlook": "^2.0.1", Angular 11, ionic 5, capacitor 3

[c0mtru1se]

@dksanket please update the @awesome-cordova-plugins/smartlook package to the latest version 6.4.0 and let me know, the issue should be resolved. Also, you can update our cordova-plugin-smartlook to a new version, 2.0.2 which comes fix some arbitrary bug fixes.

Thanks!

[dksanket]

@c0mtru1se thank you for the quick response, I tried it but the issue still exists. I am getting the following warning in the console "common.js:350 Native: tried calling Smartlook.setup, but Cordova is not available. Make sure to include cordova.js or run in a device/simulator" in web. Haven't tried it in android yet. I thought @awesome-cordova-plugins versions 6 and above support only angular 12 and above, whereas our project is in angular 11.

[c0mtru1se]

@dksanket I see, I'm assuming you are testing the app with either ionic serve or ionic cordova run browser? That will, unfortunately, not work as this package does not support the browser platform. It contains the native mobile SDKs only, e.g. Android and iOS ones. Please, test the package only by running on Android or iOS si/emulators or devices.

Ad @awesome-cordova-plugins - the problem is that anything bellow v6 does not support our v2 SDK API, hence the "Native: tried calling Smartlook.startRecording, but the Smartlook plugin is not installed." error you already reported.

It you want to use version < 6, you need to use the old version of our SDK, e.g. cordova-plugin-smartlook v1.9.6. Just please note that this version is no longer properly supported.

[scamps86]

@kiwikia Finally I've fixed it by using the following:

@awesome-cordova-plugins/smartlook -> 6.3.0 cordova-plugin-smartlook -> 1.9.6

this works in iOS, but not in Android. To get it working on Android I've modified node_modules/cordova-plugin-smartlook/src/android/plugin.gradle with the following:

repositories { maven { url "https://sdk.smartlook.com/android/release" } } dependencies { implementation 'com.smartlook.recording:app:1.8.13-cordova' }

[dksanket]

It's not working for me, could you please tell me the versions that you are using? I am using angular 11, ionic 5, capacitor 3.. I even tried with "@awesome-cordova-plugins/smartlook": "^5.46.0" and cordova-plugin-smartlook -> 1.9.6, didn't work.

[scamps86]

@dksanket I share the dependencies defined in package.json:

"@angular/common": "^16.0.5", "@angular/core": "^16.0.5", "@angular/forms": "^16.0.5", "@angular/platform-browser": "^16.0.5", "@angular/platform-browser-dynamic": "^16.0.5", "@angular/router": "^16.0.5", "@awesome-cordova-plugins/core": "^6.3.0", "@awesome-cordova-plugins/native-audio": "^6.3.0", "@awesome-cordova-plugins/sign-in-with-apple": "^6.3.0", "@awesome-cordova-plugins/smartlook": "^6.3.0", "@byteowls/capacitor-filesharer": "^4.0.0", "@capacitor-community/admob": "^3.3.0", "@capacitor-community/advertising-id": "^4.0.0", "@capacitor-community/barcode-scanner": "^3.0.1", "@capacitor-community/firebase-analytics": "^4.0.0", "@capacitor/android": "^4.3.0", "@capacitor/app": "^4.0.1", "@capacitor/browser": "^4.0.1", "@capacitor/camera": "^4.1.2", "@capacitor/clipboard": "^4.1.0", "@capacitor/core": "^4.3.0", "@capacitor/device": "^4.0.1", "@capacitor/geolocation": "^4.1.0", "@capacitor/haptics": "^4.0.1", "@capacitor/ios": "^4.3.0", "@capacitor/keyboard": "^4.0.1", "@capacitor/preferences": "^4.0.1", "@capacitor/push-notifications": "^4.1.0", "@capacitor/share": "^4.0.1", "@capacitor/splash-screen": "^4.0.1", "@capacitor/status-bar": "^4.0.1", "@capawesome/capacitor-file-picker": "^0.5.0", "@codetrix-studio/capacitor-google-auth": "3.2.0", "@ionic/angular": "^7.0.12", "@ngx-translate/core": "^15.0.0", "@ngx-translate/http-loader": "^8.0.0", "air-datepicker": "^3.0.1", "animate.css": "^4.1.0", "capacitor-rate-app": "^3.0.0", "cordova-plugin-nativeaudio2": "^3.0.11", "cordova-plugin-nativestorage": "^2.3.2", "cordova-plugin-purchase": "^13.8.0", "cordova-plugin-sign-in-with-apple": "^0.1.2", "cordova-plugin-smartlook": "^1.9.6", "cordova-promise-polyfill": "^0.0.2", "core-js": "^2.5.4", "csv-parse": "^5.3.0", "es6-promise-plugin": "^4.2.2", "http-status-codes": "^2.2.0", "jetifier": "^1.6.5", "js-base64": "^3.7.2", "luxon": "^3.0.4", "ngx-image-cropper": "^7.0.0", "rollbar": "^2.25.2", "swiper": "^9.3.2", "uuid": "^7.0.3", "zone.js": "~0.13.0" "@angular-devkit/build-angular": "^16.0.5", "@angular-eslint/builder": "^16.0.3", "@angular-eslint/eslint-plugin": "^16.0.3", "@angular-eslint/eslint-plugin-template": "^16.0.3", "@angular-eslint/schematics": "^16.0.3", "@angular-eslint/template-parser": "^16.0.3", "@angular/compiler": "^16.0.5", "@angular/compiler-cli": "^16.0.5", "@angular/language-service": "^16.0.5", "@capacitor/cli": "^5.0.4", "@ionic/angular-toolkit": "^7.0.0", "@types/jasmine": "~3.6.0", "@types/jasminewd2": "~2.0.3", "@types/luxon": "^3.0.2", "@types/node": "^12.11.1", "@types/uuid": "^7.0.2", "@typescript-eslint/eslint-plugin": "5.29.0", "@typescript-eslint/parser": "5.29.0", "codelyzer": "^6.0.2", "eslint": "^8.18.0", "husky": "^4.2.5", "jasmine-core": "^4.2.0", "jasmine-spec-reporter": "~5.0.0", "karma": "~6.4.0", "karma-chrome-launcher": "~3.1.0", "karma-coverage-istanbul-reporter": "~3.0.2", "karma-jasmine": "~4.0.0", "karma-jasmine-html-reporter": "^1.5.0", "npm-force-resolutions": "0.0.3", "prettier": "^2.0.5", "pretty-quick": "^2.0.1", "protractor": "^7.0.0", "ts-node": "~7.0.0", "tslint": "~6.1.0", "typescript": "^4.8.4"