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smartstore / Smartstore

A modular, scalable and ultra-fast open-source all-in-one eCommerce platform built on ASP.NET Core 7
http://www.smartstore.com/
GNU Affero General Public License v3.0
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SofortÜberweisung (Klarna) #967

Closed schraufi closed 6 months ago

schraufi commented 10 months ago

For some orders with the payment method (SofortÜberweisung), no customer or order is created/displayed.

The invoice amount is debited from the customer's account and transferred correctly.

No order confirmation is sent to the customer.

Lg, Alex

mgesing commented 10 months ago

Is this for guests or registered customers?

schraufi commented 9 months ago

These must be guest orders because the customer is not created at all.

The money is debited from the customer but:

Very annoying for me and the customer.

schraufi commented 9 months ago

I just checked again. We also have guests where everything works. 🤔

We also recently had a “Paid” order where no money was debited from the customer and no transaction ID was transmitted.

schraufi commented 9 months ago

I have now deactivated the payment method. Every second order is debited from the customer but not created.

mgesing commented 6 months ago

Klarna has discontinued "Sofortüberweisung" as an independent payment method (interface api.sofort.com). Payments via Smartstore.Sofortueberweisung are therefore no longer possible.