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smplayer-dev / smplayer

Free Media Player for Windows, Linux and Mac OS with YouTube support.
https://smplayer.info
GNU General Public License v2.0
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Login to opensubtitles.org has failed #288

Open mihalycsaba opened 2 years ago

mihalycsaba commented 2 years ago

Describe the bug I can't download any subtiltles.

To Reproduce Steps to reproduce the behavior:

  1. Click on the find subtitles button
  2. The following error appers in the Find subtitles window : Login to opensubtitles.org has failed

Expected behavior Find subtitles

Screenshots If applicable, add screenshots to help explain your problem.

Your Enviroment

Logs Reproduce the bug in your computer and attach the smplayer log (menu View) here.

Additional context Add any other context about the problem here smplayer.log .

smplayer-dev commented 2 years ago

Have you set your opensubtitles.org credentials in the find subtitles window options?

mihalycsaba commented 2 years ago

No I don't even have an account. And the options for the credentials are empty.

smplayer-dev commented 2 years ago

Then you may need to create an account at opensubtitles.org. They are probably not allowing anonymous users.

aldobelus0 commented 2 years ago

I had created an account at opensubtitles.org and everything was working just fine. But from a few weeks, I'm having this same error @mihalycsaba says. My system is a Trisquel 9.0.1 LTS Etiona, a GNU/Linux based on Ubuntu 18.04 Xenial Xerus.

Selección_005

As you can see, is impossible to have any subtitles.

My version is: 21.10.0 (revisión 10000) Usando Qt 5.9.5 (compilado con Qt 5.9.5) Usando MPV 0.27.2

Of course, the operative system is perfectly updated.

Thank you.

mihalycsaba commented 2 years ago

https://forum.opensubtitles.org/viewtopic.php?t=17685 They got hacked a while ago, they disclosed it recently... I think that is why login doesn't work. Maybe this explains why I can't download subtitles without an account like before. As I remember I could download subtitles before August without an account, maybe they disabled anonymous usage.

aldobelus0 commented 2 years ago

The mine one is not anonymous…

smplayer-dev commented 2 years ago

They got hacked and they are requesting the users to change their passwords. Your password is probably not valid anymore and you need to change it.

aldobelus0 commented 2 years ago

They got hacked and they are requesting the users to change their passwords. Your password is probably not valid anymore and you need to change it.

I already knew that. And, before coming here and tell you this problem, I did some investigation, opensubtitles.org included. After change the password, the issue persisted.

So, by reading your answers, I can understand that you have not possible solutions. Have you?

smplayer-dev commented 2 years ago

I had the same problem, I changed my password and now log in in SMPlayer works again So I don't know why it doesn't work for you.

aldobelus0 commented 2 years ago

I did it, two times. Nothing, all remains the same.

fidodido48 commented 2 years ago

The culprit might be in the way smplayer handles input password. i've changed my password after the hack to 32 chars with special symbols (generated by pwgen on linux) i could login to site, but not via smplayer. Then i changed the password again (16 chars, no special symbols) and it started to work suddenly. Just saying.

AllanHigdon commented 2 years ago

I have a different take on this issue. There is no problem doing a search and then a download on the opensubtitles.org web site whether a person is logged in or not. Also, when I use VLC Media Player with its VLSub extension, subtitles can be downloaded without any requirement for Credentials. Why should Credentials be necessary with SMPlayer?

smplayer-dev commented 2 years ago

Without credentials some times it works some times it fails. Anyway the Opensubtitles API that SMPlayer is using is now deprecated, I'll see if the new one works better.