Issue with Business Process

[Kevin-McKee]

Describe the bug I'm using the Business Process plugin within Naemon/Thruk, and have previously been able to edit/save the processes successfully. More recently - and I don't know if it's a result of patches applied to my system, I'm now getting an error when trying to save a business process.

Thruk Version 3.14.2

To Reproduce Steps to reproduce the behavior:

1. Go to reports, business process
2. Click on an existing business process
3. Click on 'enable edit mode'
4. Click 'save changes'

Expected behavior Before, the business process would save without error, and then work (show red/green items as per host status), vs now where the items are now just gray, and have a status of 'pending'

Screenshots

Desktop (please complete the following information):

• Safari 17.2.1
• Chrome 123.0.6312.107

The only additional thing I see in my thruk.log file is

Naemon: 491: failed to connect - failed to connect to localhost:7003: Connection refused. at /usr/share/thruk/lib/Thruk/Backend/Manager.pm line 1598

I'm not really sure where to start troubleshooting this issue - if anybody has any tips, I'd appreciate the help. Thanks

[sni]

does that happen all the time or just from time to time? And if you go to the services or hosts page, does naemon recover from that error?

[Kevin-McKee]

This used to work reliably, but now it no longer works, and is repeatable every time. Naemon is up and running, it’s just by Business Processes that no longer seem to work

Kevin McKee Application Development Architect Goodyear Canada Inc. 388 Goodyear Rd, Napanee, ON K7R 3L2 phone.613.354.7850 @.**@.>

From: Sven Nierlein @.> Date: Tuesday, April 9, 2024 at 3:15 PM To: sni/Thruk @.> Cc: Kevin McKee @.>, Author @.> Subject: [EXT] Re: [sni/Thruk] Issue with Business Process (Issue #1351) WARNING: This is an EXTERNAL email. THINK before you open attachments, click links or respond. USE the Outlook button to REPORT suspicious email.

does that happen all the time or just from time to time? And if you go to the services or hosts page, does naemon recover from that error?

— Reply to this email directly, view it on GitHubhttps://github.com/sni/Thruk/issues/1351#issuecomment-2045899086, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AJY7YSYB4HOLPLRHPZQYPFLY4Q46JAVCNFSM6AAAAABF7BVMTSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANBVHA4TSMBYGY. You are receiving this because you authored the thread.Message ID: @.***>

[sni]

just a workaround, but using the livestatus unix socket instead of tcp localhost:7003 might improve the situation. Is there a reason for using the tcp connection?

[Kevin-McKee]

That isn’t something I specifically setup/chose – if you tell me where/how to change to the unix socket I’d be happy to give that a try

Kevin McKee Application Development Architect Goodyear Canada Inc. 388 Goodyear Rd, Napanee, ON K7R 3L2 phone.613.354.7850 @.**@.>

From: Sven Nierlein @.> Date: Wednesday, April 10, 2024 at 3:03 AM To: sni/Thruk @.> Cc: Kevin McKee @.>, Author @.> Subject: [EXT] Re: [sni/Thruk] Issue with Business Process (Issue #1351) WARNING: This is an EXTERNAL email. THINK before you open attachments, click links or respond. USE the Outlook button to REPORT suspicious email.

just a workaround, but using the livestatus unix socket instead of tcp localhost:7003 might improve the situation. Is there a reason for using the tcp connection?

— Reply to this email directly, view it on GitHubhttps://github.com/sni/Thruk/issues/1351#issuecomment-2046670346, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AJY7YS6ORIVY2M5GHUDZQCTY4TP3VAVCNFSM6AAAAABF7BVMTSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDANBWGY3TAMZUGY. You are receiving this because you authored the thread.Message ID: @.***>