Test Email for smtp.office365.com

wayway-tx commented 3 years ago

Debug mode

[X] I have enabled debug mode
[X] I have read checked the Common Issues page

Describe the bug

Unable to get test email to send.

What I've tried:

Disabled SELinux and when SELinux was on ran code below

setsebool -P httpd_can_network_connect on
setsebool -P httpd_can_sendmail on

Check common issues and ran below after making changes to .env

    systemctl restart httpd
    php artisan config:cache

Added service to firewall; smtp, smtp-submissions, https, and http

firewall-cmd --permanent --add-service=SERVICE
firewall-cmd --reload

also tried opening port 587 and port 25

firewall-cmd --permanent --add-port 587/tcp

Can ping smtp.office.365.com
SMTP is checked for user in office 365 admin

no 2 step verification

.env Outgoing Mail Server Settings

MAIL_DRIVER=smtp
MAIL_HOST=smtp.office365.com
MAIL_PORT=587
MAIL_USERNAME=secret@domain.com
MAIL_PASSWORD=secret
MAIL_ENCRYPTION=TLS
MAIL_FROM_ADDR=secret@domain.com
MAIL_FROM_NAME='Asset'
MAIL_REPLYTO_ADDR=secret@domain.com
MAIL_REPLYTO_NAME='Asset'
MAIL_AUTO_EMBED_METHOD='attachment'

Reproduction steps

Install Snipe-IT using hostsnextra website to 'Install Snipe-IT on Alma Linux 8'

Expected behavior

Send Test Email

Screenshots

No response

Snipe-IT Version

5.2.0

Operating System

Alma Linux 8

Web Server

Apache

PHP Version

7.4.24

Operating System

Windows 10

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

production.ERROR: Connection could not be established with host smtp.office365.com :stream_socket_client(): unable to connect to tcp://smtp.office365.com:587 (connection timed out) {"exception":"[object] (Swift_TransportException(code: 0): Connection could not be established with host smtp.office365.com :stream_socket_client(): unable to connect to tcp://smtp.office365.com:587 (Connection timed out) at /var/www/snipe-it/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:261)

#0 [internal function]: Swift_Transport_StreamBuffer->{closure}()
#1 /var/www/snipe-it/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(264): stream_socket_client()
#2 /var/www/snipe-it/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(58): Swift_Transport_StreamBuffer->establishSocketConnection()
#3 /var/www/snipe-it/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(143): Swift_Transport_StreamBuffer->initialize()
#4 /var/www/snipe-it/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mailer.php(65): Swift_Transport_AbstractSmtpTransport->start()
#5 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(488): Swift_Mailer->send()
#6 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(261): Illuminate\\Mail\\Mailer->sendSwiftMessage()
#7 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Notifications/Channels/MailChannel.php(65): Illuminate\\Mail\\Mailer->send()
#8 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(148): Illuminate\\Notifications\\Channels\\MailChannel->send()
#9 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(106): Illuminate\\Notifications\\NotificationSender->sendToNotifiable()
#10 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Support/Traits/Localizable.php(19): Illuminate\\Notifications\\NotificationSender->Illuminate\\Notifications\\{closure}()
#11 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(109): Illuminate\\Notifications\\NotificationSender->withLocale()
#12 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Notifications/NotificationSender.php(79): Illuminate\\Notifications\\NotificationSender->sendNow()firewall-cmd --permanent --ad$#13 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Notifications/ChannelManager.php(39): Illuminate\\Notifications\\NotificationSender->send()firewall-cmd --permanent --add-port 587/tcp
#14 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Notifications/RoutesNotifications.php(18): Illuminate\\Notifications\\ChannelManager->send()
#15 /var/www/snipe-it/app/Http/Controllers/SettingsController.php(1226): App\\Models\\User->notify()
#16 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\\Http\\Controllers\\SettingsController->ajaxTestEmail()
#17 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction()
#18 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Route.php(219): Illuminate\\Routing\\ControllerDispatcher->dispatch()
#19 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Route.php(176): Illuminate\\Routing\\Route->runController()
#20 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(681): Illuminate\\Routing\\Route->run()
#21 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(130): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#22 /var/www/snipe-it/app/Http/Middleware/AssetCountForSidebar.php(56): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#23 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): App\\Http\\Middleware\\AssetCountForSidebar->handle()
#24 /var/www/snipe-it/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#25 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Laravel\\Passport\\Http\\Middleware\\CreateFreshApiToken->handle()
#26 /var/www/snipe-it/app/Http/Middleware/CheckForTwoFactor.php(53): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#27 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): App\\Http\\Middleware\\CheckForTwoFactor->handle()
#28 /var/www/snipe-it/app/Http/Middleware/CheckLocale.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#29 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): App\\Http\\Middleware\\CheckLocale->handle()
#30 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#31 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#32 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#33 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#34 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#35 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#36 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(105): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#37 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(683): Illuminate\\Pipeline\\Pipeline->then()
#38 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\\Routing\\Router->runRouteWithinStack()
#39 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(624): Illuminate\\Routing\\Router->runRoute()
#40 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Routing/Router.php(613): Illuminate\\Routing\\Router->dispatchToRoute()
#41 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(170): Illuminate\\Routing\\Router->dispatch()
#42 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(130): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#43 /var/www/snipe-it/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(60): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#44 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Barryvdh\\Debugbar\\Middleware\\InjectDebugbar->handle()
#45 /var/www/snipe-it/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#46 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): App\\Http\\Middleware\\SecurityHeaders->handle()
#47 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#48 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#49 /var/www/snipe-it/app/Http/Middleware/CheckForDebug.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#50 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): App\\Http\\Middleware\\CheckForDebug->handle()
#51 /var/www/snipe-it/app/Http/Middleware/CheckForSetup.php(34): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#52 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): App\\Http\\Middleware\\CheckForSetup->handle()
#53 /var/www/snipe-it/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#54 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Fideloper\\Proxy\\TrustProxies->handle()
#55 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#56 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#57 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(56): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#58 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Session\\Middleware\\StartSession->handle()
#59 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(63): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#60 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Illuminate\\Foundation\\Http\\Middleware\\CheckForMaintenanceMode->handle()
#61 /var/www/snipe-it/app/Http/Middleware/NoSessionStore.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#62 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): App\\Http\\Middleware\\NoSessionStore->handle()
#63 /var/www/snipe-it/vendor/barryvdh/laravel-cors/src/HandlePreflight.php(29): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#64 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Barryvdh\\Cors\\HandlePreflight->handle()
#65 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(105): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#66 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\\Pipeline\\Pipeline->then()
#67 /var/www/snipe-it/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(110): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#68 /var/www/snipe-it/public/index.php(58): Illuminate\\Foundation\\Http\\Kernel->handle()
#69 {main}

Additional context

Is this a fresh install or an upgrade? Fresh What OS and web server you're running Snipe-IT on Windows 10, Alma Linux What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) Manual

welcome[bot] commented 3 years ago

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

snipe commented 3 years ago

Nothing stands out here as being wrong. Any chance there is a firewall or something set up that's preventing the network connections to the mail server?

bgn8th commented 2 years ago

please create app password on office 365 security please make sure your account is enabled MFA first. open https://mysignins.microsoft.com/security-info klik security info please add app password create app password name example please copy on app password