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snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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500 Internal Error when trying to view an asset with attached file #11330

Closed K1ngSk1n closed 2 years ago

K1ngSk1n commented 2 years ago

Debug mode

Describe the bug

I have recently migrated my SnipeIt installation to a different machine. I have copied all the files from the original backup to the /var/www directory and also have copied the SQL databases.

I have tried to make a backup from the new server and the file size is considerably smaller than expected, I believe that there might be a file linking error.

Please find below Stack Trace, help would be appreciated

Many thanks :)

Reproduction steps

  1. Create asset and upload a file
  2. Migrate from one machine to another
  3. Attempt to view asset on new installation

Expected behavior

For the asset's page to load. At the moment I am getting a 500 error when trying to view any asset with an attached file.

Screenshots

Screenshot 2022-06-16 at 09 55 28 Screenshot 2022-06-16 at 09 56 01

Snipe-IT Version

v6.0.4 build 8050 (gb448c8965)

Operating System

Unraid (docker container)

Web Server

Nginx

PHP Version

7.4.26

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

[previous exception] [object] (ErrorException(code: 0): filesize(): stat failed for /var/www/html/storage/private_uploads/assets/hardware-57-MNvJqcEx-01609-elcometer.pdf at /config/storage/framework/views/2e971d073b2043e4dc43859c932e765259938161.php:1283)
[stacktrace]
#0 [internal function]: Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError()
#1 /config/storage/framework/views/2e971d073b2043e4dc43859c932e765259938161.php(1283): filesize()
#2 /var/www/html/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(107): require('/config/storage...')
#3 /var/www/html/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(108): Illuminate\\Filesystem\\Filesystem::Illuminate\\Filesystem\\{closure}()
#4 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(58): Illuminate\\Filesystem\\Filesystem->getRequire()
#5 /var/www/html/vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php(69): Illuminate\\View\\Engines\\PhpEngine->evaluatePath()
#6 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(61): Livewire\\CompilerEngineForIgnition->evaluatePath()
#7 /var/www/html/vendor/facade/ignition/src/Views/Engines/CompilerEngine.php(37): Illuminate\\View\\Engines\\CompilerEngine->get()
#8 /var/www/html/vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php(35): Facade\\Ignition\\Views\\Engines\\CompilerEngine->get()
#9 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(139): Livewire\\CompilerEngineForIgnition->get()
#10 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(122): Illuminate\\View\\View->getContents()
#11 /var/www/html/vendor/laravel/framework/src/Illuminate/View/View.php(91): Illuminate\\View\\View->renderContents()
#12 /var/www/html/vendor/laravel/framework/src/Illuminate/Http/Response.php(69): Illuminate\\View\\View->render()
#13 /var/www/html/vendor/laravel/framework/src/Illuminate/Http/Response.php(35): Illuminate\\Http\\Response->setContent()
#14 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(820): Illuminate\\Http\\Response->__construct()
#15 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(789): Illuminate\\Routing\\Router::toResponse()
#16 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\\Routing\\Router->prepareResponse()
#17 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#18 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(44): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#19 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Auth\\Middleware\\Authenticate->handle()
#20 /var/www/html/app/Http/Middleware/AssetCountForSidebar.php(55): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#21 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\AssetCountForSidebar->handle()
#22 /var/www/html/vendor/laravel/passport/src/Http/Middleware/CreateFreshApiToken.php(50): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#23 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Laravel\\Passport\\Http\\Middleware\\CreateFreshApiToken->handle()
#24 /var/www/html/app/Http/Middleware/CheckForTwoFactor.php(59): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#25 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\CheckForTwoFactor->handle()
#26 /var/www/html/app/Http/Middleware/CheckUserIsActivated.php(47): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#27 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\CheckUserIsActivated->handle()
#28 /var/www/html/app/Http/Middleware/CheckLocale.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#29 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\CheckLocale->handle()
#30 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#31 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle()
#32 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#33 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle()
#34 /var/www/html/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#35 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle()
#36 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#37 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\\Pipeline\\Pipeline->then()
#38 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\\Routing\\Router->runRouteWithinStack()
#39 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\\Routing\\Router->runRoute()
#40 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\\Routing\\Router->dispatchToRoute()
#41 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\\Routing\\Router->dispatch()
#42 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#43 /var/www/html/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#44 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\\DisableBrowserCache->handle()
#45 /var/www/html/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(60): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#46 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\\Debugbar\\Middleware\\InjectDebugbar->handle()
#47 /var/www/html/vendor/fruitcake/laravel-cors/src/HandleCors.php(38): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#48 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\\Cors\\HandleCors->handle()
#49 /var/www/html/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#50 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\PreventBackHistory->handle()
#51 /var/www/html/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#52 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\SecurityHeaders->handle()
#53 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#54 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#55 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle()
#56 /var/www/html/app/Http/Middleware/CheckForDebug.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#57 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\CheckForDebug->handle()
#58 /var/www/html/app/Http/Middleware/CheckForSetup.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#59 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\CheckForSetup->handle()
#60 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#61 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\\Proxy\\TrustProxies->handle()
#62 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#63 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle()
#64 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#65 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest()
#66 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Session\\Middleware\\StartSession->handle()
#67 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#68 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle()
#69 /var/www/html/app/Http/Middleware/NoSessionStore.php(28): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#70 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\NoSessionStore->handle()
#71 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#72 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\\Pipeline\\Pipeline->then()
#73 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#74 /var/www/html/public/index.php(52): Illuminate\\Foundation\\Http\\Kernel->handle()
#75 {main}
"}

Additional context

No response

welcome[bot] commented 2 years ago

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

snipe commented 2 years ago

/config/storage/framework/views/ that path doesn't look right to me.

K1ngSk1n commented 2 years ago

Thanks Snipe! All sorted now!

snipe commented 2 years ago

Glad to hear you're all sorted! In the future, if you've resolved your issue, please try to remember to close your ticket - it helps us out a lot. (We have to manage a lot of tickets.)

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