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A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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Whoops something went wrong #12000

Closed Tamunoseimiebi closed 1 year ago

Tamunoseimiebi commented 2 years ago

Debug mode

Describe the bug

Hi, I am running snipeit on docker v4.6.15. everything was fine until yesterday, i noticed my site had developed an error.

Reproduction steps

1. 2. 3. ... ...

Expected behavior

.

Screenshots

No response

Snipe-IT Version

4.6.15

Operating System

Ubuntu

Web Server

Docker

PHP Version

not sure

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

(3/3) QueryException

SQLSTATE[42S01]: Base table or view already exists: 1050 Table 'users' already exists (SQL: create table `users` (`id` int unsigned not null auto_increment primary key, `email` varchar(191) not null, `password` varchar(191) not null, `permissions` text null, `activated` tinyint(1) not null default '0', `activation_code` varchar(191) null, `activated_at` timestamp null, `last_login` timestamp null, `persist_code` varchar(191) null, `reset_password_code` varchar(191) null, `first_name` varchar(191) null, `last_name` varchar(191) null, `created_at` timestamp null, `updated_at` timestamp null) default character set utf8mb4 collate utf8mb4_unicode_ci engine = InnoDB)
in Connection.php line 647
at Connection->runQueryCallback('create table `users` (`id` int unsigned not null auto_increment primary key, `email` varchar(191) not null, `password` varchar(191) not null, `permissions` text null, `activated` tinyint(1) not null default \'0\', `activation_code` varchar(191) null, `activated_at` timestamp null, `last_login` timestamp null, `persist_code` varchar(191) null, `reset_password_code` varchar(191) null, `first_name` varchar(191) null, `last_name` varchar(191) null, `created_at` timestamp null, `updated_at` timestamp null) default character set utf8mb4 collate utf8mb4_unicode_ci engine = InnoDB', array(), object(Closure))in Connection.php line 607
at Connection->run('create table `users` (`id` int unsigned not null auto_increment primary key, `email` varchar(191) not null, `password` varchar(191) not null, `permissions` text null, `activated` tinyint(1) not null default \'0\', `activation_code` varchar(191) null, `activated_at` timestamp null, `last_login` timestamp null, `persist_code` varchar(191) null, `reset_password_code` varchar(191) null, `first_name` varchar(191) null, `last_name` varchar(191) null, `created_at` timestamp null, `updated_at` timestamp null) default character set utf8mb4 collate utf8mb4_unicode_ci engine = InnoDB', array(), object(Closure))in Connection.php line 450
at Connection->statement('create table `users` (`id` int unsigned not null auto_increment primary key, `email` varchar(191) not null, `password` varchar(191) not null, `permissions` text null, `activated` tinyint(1) not null default \'0\', `activation_code` varchar(191) null, `activated_at` timestamp null, `last_login` timestamp null, `persist_code` varchar(191) null, `reset_password_code` varchar(191) null, `first_name` varchar(191) null, `last_name` varchar(191) null, `created_at` timestamp null, `updated_at` timestamp null) default character set utf8mb4 collate utf8mb4_unicode_ci engine = InnoDB')in Blueprint.php line 86

at Blueprint->build(object(MySqlConnection), object(MySqlGrammar))in Builder.php line 239
at Builder->build(object(Blueprint))in Builder.php line 164
at Builder->create('users', object(Closure))in Facade.php line 221
at Facade::__callStatic('create', array('users', object(Closure)))in 2012_12_06_225921_migration_cartalyst_sentry_install_users.php line 54
at MigrationCartalystSentryInstallUsers->up()in Migrator.php line 359
at Migrator->Illuminate\Database\Migrations\{closure}()in Migrator.php line 365
at Migrator->runMigration(object(MigrationCartalystSentryInstallUsers), 'up')in Migrator.php line 177
at Migrator->runUp('/var/www/html/database/migrations/2012_12_06_225921_migration_cartalyst_sentry_install_users.php', 1, false)in Migrator.php line 146

at Migrator->runPending(array('/var/www/html/database/migrations/2012_12_06_225921_migration_cartalyst_sentry_install_users.php', '/var/www/html/database/migrations/2012_12_06_225929_migration_cartalyst_sentry_install_groups.php', '/var/www/html/database/migrations/2012_12_06_225945_migration_cartalyst_sentry_install_users_groups_pivot.php', '/var/www/html/database/migrations/2012_12_06_225988_migration_cartalyst_sentry_install_throttle.php', '/var/www/html/database/migrations/2013_03_23_193214_update_users_table.php', '/var/www/html/database/migrations/2013_11_13_075318_create_models_table.php', '/var/www/html/database/migrations/2013_11_13_075335_create_categories_table.php', '/var/www/html/database/migrations/2013_11_13_075347_create_manufacturers_table.php', '/var/www/html/database/migrations/2013_11_15_015858_add_user_id_to_categories.php', '/var/www/html/database/migrations/2013_11_15_112701_add_user_id_to_manufacturers.php', '/var/www/html/database/migrations/2013_11_15_190327_create_assets_table.php', '/var/www/html/database/migrations/2013_11_15_190357_create_licenses_table.php', '/var/www/html/database/migrations/2013_11_15_201848_add_license_name_to_licenses.php', '/var/www/html/database/migrations/2013_11_16_040323_create_depreciations_table.php', '/var/www/html/database/migrations/2013_11_16_042851_add_depreciation_id_to_models.php', '/var/www/html/database/migrations/2013_11_16_084923_add_user_id_to_models.php', '/var/www/html/database/migrations/2013_11_16_103258_create_locations_table.php', '/var/www/html/database/migrations/2013_11_16_103336_add_location_id_to_assets.php', '/var/www/html/database/migrations/2013_11_16_103407_add_checkedout_to_to_assets.php', '/var/www/html/database/migrations/2013_11_16_103425_create_history_table.php', '/var/www/html/database/migrations/2013_11_17_054359_drop_licenses_table.php', '/var/www/html/database/migrations/2013_11_17_054526_add_physical_to_assets.php', '/var/www/html/database/migrations/2013_11_17_055126_create_settings_table.php', '/var/www/html/database/migrations/2013_11_17_062634_add_license_to_assets.php', '/var/www/html/database/migrations/2013_11_18_134332_add_contacts_to_users.php', '/var/www/html/database/migrations/2013_11_18_142847_add_info_to_locations.php', '/var/www/html/database/migrations/2013_11_18_152942_remove_location_id_from_asset.php', '/var/www/html/database/migrations/2013_11_18_164423_set_nullvalues_for_user.php', '/var/www/html/database/migrations/2013_11_19_013337_create_asset_logs_table.php', '/var/www/html/database/migrations/2013_11_19_061409_edit_added_on_asset_logs_table.php', '/var/www/html/database/migrations/2013_11_19_062250_edit_location_id_asset_logs_table.php', '/var/www/html/database/migrations/2013_11_20_055822_add_soft_delete_on_assets.php', '/var/www/html/database/migrations/2013_11_20_121404_add_soft_delete_on_locations.php', '/var/www/html/database/migrations/2013_11_20_123137_add_soft_delete_on_manufacturers.php', '/var/www/html/database/migrations/2013_11_20_123725_add_soft_delete_on_categories.php', '/var/www/html/database/migrations/2013_11_20_130248_create_status_labels.php', '/var/www/html/database/migrations/2013_11_20_130830_add_status_id_on_assets_table.php', '/var/www/html/database/migrations/2013_11_20_131544_add_status_type_on_status_labels.php', '/var/www/html/database/migrations/2013_11_20_134103_add_archived_to_assets.php', '/var/www/html/database/migrations/2013_11_21_002321_add_uploads_table.php', '/var/www/html/database/migrations/2013_11_21_024531_remove_deployable_boolean_from_status_labels.php', '/var/www/html/database/migrations/2013_11_22_075308_add_option_label_to_settings_table.php', '/var/www/html/database/migrations/2013_11_22_213400_edits_to_settings_table.php', '/var/www/html/database/migrations/2013_11_25_013244_create_licenses_table.php', '/var/www/html/database/migrations/2013_11_25_031458_create_license_seats_table.php', '/var/www/html/database/migrations/2013_11_25_032022_add_type_to_actionlog_table.php', '/var/www/html/database/migrations/2013_11_25_033008_delete_bad_licenses_table.php', '/var/www/html/database/migrations/2013_11_25_033131_create_new_licenses_table.php', '/var/www/html/database/migrations/2013_11_25_033534_add_licensed_to_licenses_table.php', '/var/www/html/database/migrations/2013_11_25_101308_add_warrantee_to_assets_table.php', '/var/www/html/database/migrations/2013_11_25_104343_alter_warranty_column_on_assets.php', '/var/www/html/database/migrations/2013_11_25_150450_drop_parent_from_categories.php', '/var/www/html/database/migrations/2013_11_25_151920_add_depreciate_to_assets.php', '/var/www/html/database/migrations/2013_11_25_152903_add_depreciate_to_licenses_table.php', '/var/www/html/database/migrations/2013_11_26_211820_drop_license_from_assets_table.php', '/var/www/html/database/migrations/2013_11_27_062510_add_note_to_asset_logs_table.php', '/var/www/html/database/migrations/2013_12_01_113426_add_filename_to_asset_log.php', '/var/www/html/database/migrations/2013_12_06_094618_add_nullable_to_licenses_table.php', '/var/www/html/database/migrations/2013_12_10_084038_add_eol_on_models_table.php', '/var/www/html/database/migrations/2013_12_12_055218_add_manager_to_users_table.php', '/var/www/html/database/migrations/2014_01_28_031200_add_qr_code_to_settings_table.php', '/var/www/html/database/migrations/2014_02_13_183016_add_qr_text_to_settings_table.php', '/var/www/html/database/migrations/2014_05_24_093839_alter_default_license_depreciation_id.php', '/var/www/html/database/migrations/2014_05_27_231658_alter_default_values_licenses.php', '/var/www/html/database/migrations/2014_06_19_191508_add_asset_name_to_settings.php', '/var/www/html/database/migrations/2014_06_20_004847_make_asset_log_checkedout_to_nullable.php', '/var/www/html/database/migrations/2014_06_20_005050_make_asset_log_purchasedate_to_nullable.php', '/var/www/html/database/migrations/2014_06_24_003011_add_suppliers.php', '/var/www/html/database/migrations/2014_06_24_010742_add_supplier_id_to_asset.php', '/var/www/html/database/migrations/2014_06_24_012839_add_zip_to_supplier.php', '/var/www/html/database/migrations/2014_06_24_033908_add_url_to_supplier.php', '/var/www/html/database/migrations/2014_07_08_054116_add_employee_id_to_users.php', '/var/www/html/database/migrations/2014_07_09_134316_add_requestable_to_assets.php', '/var/www/html/database/migrations/2014_07_17_085822_add_asset_to_software.php', '/var/www/html/database/migrations/2014_07_17_161625_make_asset_id_in_logs_nullable.php', '/var/www/html/database/migrations/2014_08_12_053504_alpha_0_4_2_release.php', '/var/www/html/database/migrations/2014_08_17_083523_make_location_id_nullable.php', '/var/www/html/database/migrations/2014_10_16_200626_add_rtd_location_to_assets.php', '/var/www/html/database/migrations/2014_10_24_000417_alter_supplier_state_to_32.php', '/var/www/html/database/migrations/2014_10_24_015641_add_display_checkout_date.php', '/var/www/html/database/migrations/2014_10_28_222654_add_avatar_field_to_users_table.php', '/var/www/html/database/migrations/2014_10_29_045924_add_image_field_to_models_table.php', '/var/www/html/database/migrations/2014_11_01_214955_add_eol_display_to_settings.php', '/var/www/html/database/migrations/2014_11_04_231416_update_group_field_for_reporting.php', '/var/www/html/database/migrations/2014_11_05_212408_add_fields_to_licenses.php', '/var/www/html/database/migrations/2014_11_07_021042_add_image_to_supplier.php', '/var/www/html/database/migrations/2014_11_20_203007_add_username_to_user.php', '/var/www/html/database/migrations/2014_11_20_223947_add_auto_to_settings.php', '/var/www/html/database/migrations/2014_11_20_224421_add_prefix_to_settings.php', '/var/www/html/database/migrations/2014_11_21_104401_change_licence_type.php', '/var/www/html/database/migrations/2014_12_09_082500_add_fields_maintained_term_to_licenses.php', '/var/www/html/database/migrations/2015_02_04_155757_increase_user_field_lengths.php', '/var/www/html/database/migrations/2015_02_07_013537_add_soft_deleted_to_log.php', '/var/www/html/database/migrations/2015_02_10_040958_fix_bad_assigned_to_ids.php', '/var/www/html/database/migrations/2015_02_10_053310_migrate_data_to_new_statuses.php', '/var/www/html/database/migrations/2015_02_11_044104_migrate_make_license_assigned_null.php', '/var/www/html/database/migrations/2015_02_11_104406_migrate_create_requests_table.php', '/var/www/html/database/migrations/2015_02_12_001312_add_mac_address_to_asset.php', '/var/www/html/database/migrations/2015_02_12_024100_change_license_notes_type.php', '/var/www/html/database/migrations/2015_02_17_231020_add_localonly_to_settings.php', '/var/www/html/database/migrations/2015_02_19_222322_add_logo_and_colors_to_settings.php', '/var/www/html/database/migrations/2015_02_24_072043_add_alerts_to_settings.php', '/var/www/html/database/migrations/2015_02_25_022931_add_eula_fields.php', '/var/www/html/database/migrations/2015_02_25_204513_add_accessories_table.php', '/var/www/html/database/migrations/2015_02_26_091228_add_accessories_user_table.php', '/var/www/html/database/migrations/2015_02_26_115128_add_deleted_at_models.php', '/var/www/html/database/migrations/2015_02_26_233005_add_category_type.php', '/var/www/html/database/migrations/2015_03_01_231912_update_accepted_at_to_acceptance_id.php', '/var/www/html/database/migrations/2015_03_05_011929_add_qr_type_to_settings.php', '/var/www/html/database/migrations/2015_03_18_055327_add_note_to_user.php', '/var/www/html/database/migrations/2015_04_29_234704_add_slack_to_settings.php', '/var/www/html/database/migrations/2015_05_04_085151_add_parent_id_to_locations_table.php', '/var/www/html/database/migrations/2015_05_22_124421_add_reassignable_to_licenses.php', '/var/www/html/database/migrations/2015_06_10_003314_fix_default_for_user_notes.php', '/var/www/html/database/migrations/2015_06_10_003554_create_consumables.php', '/var/www/html/database/migrations/2015_06_15_183253_move_email_to_username.php', '/var/www/html/database/migrations/2015_06_23_070346_make_email_nullable.php', '/var/www/html/database/migrations/2015_06_26_213716_create_asset_maintenances_table.php', '/var/www/html/database/migrations/2015_07_04_212443_create_custom_fields_table.php', '/var/www/html/database/migrations/2015_07_09_014359_add_currency_to_settings_and_locations.php', '/var/www/html/database/migrations/2015_07_21_122022_add_expected_checkin_date_to_asset_logs.php', '/var/www/html/database/migrations/2015_07_24_093845_add_checkin_email_to_category_table.php', '/var/www/html/database/migrations/2015_07_25_055415_remove_email_unique_constraint.php', '/var/www/html/database/migrations/2015_07_29_230054_add_thread_id_to_asset_logs_table.php', '/var/www/html/database/migrations/2015_07_31_015430_add_accepted_to_assets.php', '/var/www/html/database/migrations/2015_09_09_195301_add_custom_css_to_settings.php', '/var/www/html/database/migrations/2015_09_21_235926_create_custom_field_custom_fieldset.php', '/var/www/html/database/migrations/2015_09_22_000104_create_custom_fieldsets.php', '/var/www/html/database/migrations/2015_09_22_003321_add_fieldset_id_to_assets.php', '/var/www/html/database/migrations/2015_09_22_003413_migrate_mac_address.php', '/var/www/html/database/migrations/2015_09_28_003314_fix_default_purchase_order.php', '/var/www/html/database/migrations/2015_10_01_024551_add_accessory_consumable_price_info.php', '/var/www/html/database/migrations/2015_10_12_192706_add_brand_to_settings.php', '/var/www/html/database/migrations/2015_10_22_003314_fix_defaults_accessories.php', '/var/www/html/database/migrations/2015_10_23_182625_add_checkout_time_and_expected_checkout_date_to_assets.php', '/var/www/html/database/migrations/2015_11_05_061015_create_companies_table.php', '/var/www/html/database/migrations/2015_11_05_061115_add_company_id_to_consumables_table.php', '/var/www/html/database/migrations/2015_11_05_183749_image.php', '/var/www/html/database/migrations/2015_11_06_092038_add_company_id_to_accessories_table.php', '/var/www/html/database/migrations/2015_11_06_100045_add_company_id_to_users_table.php', '/var/www/html/database/migrations/2015_11_06_134742_add_company_id_to_licenses_table.php', '/var/www/html/database/migrations/2015_11_08_035832_add_company_id_to_assets_table.php', '/var/www/html/database/migrations/2015_11_08_222305_add_ldap_fields_to_settings.php', '/var/www/html/database/migrations/2015_11_15_151803_add_full_multiple_companies_support_to_settings_table.php', '/var/www/html/database/migrations/2015_11_26_195528_import_ldap_settings.php', '/var/www/html/database/migrations/2015_11_30_191504_remove_fk_company_id.php', '/var/www/html/database/migrations/2015_12_21_193006_add_ldap_server_cert_ignore_to_settings_table.php', '/var/www/html/database/migrations/2015_12_30_233509_add_timestamp_and_userId_to_custom_fields.php', '/var/www/html/database/migrations/2015_12_30_233658_add_timestamp_and_userId_to_custom_fieldsets.php', '/var/www/html/database/migrations/2016_01_28_041048_add_notes_to_models.php', '/var/www/html/database/migrations/2016_02_19_070119_add_remember_token_to_users_table.php', '/var/www/html/database/migrations/2016_02_19_073625_create_password_resets_table.php', '/var/www/html/database/migrations/2016_03_02_193043_add_ldap_flag_to_users.php', '/var/www/html/database/migrations/2016_03_02_220517_update_ldap_filter_to_longer_field.php', '/var/www/html/database/migrations/2016_03_08_225351_create_components_table.php', '/var/www/html/database/migrations/2016_03_09_024038_add_min_stock_to_tables.php', '/var/www/html/database/migrations/2016_03_10_133849_add_locale_to_users.php', '/var/www/html/database/migrations/2016_03_10_135519_add_locale_to_settings.php', '/var/www/html/database/migrations/2016_03_11_185621_add_label_settings_to_settings.php', '/var/www/html/database/migrations/2016_03_22_125911_fix_custom_fields_regexes.php', '/var/www/html/database/migrations/2016_04_28_141554_add_show_to_users.php', '/var/www/html/database/migrations/2016_05_16_164733_add_model_mfg_to_consumable.php', '/var/www/html/database/migrations/2016_05_19_180351_add_alt_barcode_settings.php', '/var/www/html/database/migrations/2016_05_19_191146_add_alter_interval.php', '/var/www/html/database/migrations/2016_05_19_192226_add_inventory_threshold.php', '/var/www/html/database/migrations/2016_05_20_024859_remove_option_keys_from_settings_table.php', '/var/www/html/database/migrations/2016_05_20_143758_remove_option_value_from_settings_table.php', '/var/www/html/database/migrations/2016_06_01_000001_create_oauth_auth_codes_table.php', '/var/www/html/database/migrations/2016_06_01_000002_create_oauth_access_tokens_table.php', '/var/www/html/database/migrations/2016_06_01_000003_create_oauth_refresh_tokens_table.php', '/var/www/html/database/migrations/2016_06_01_000004_create_oauth_clients_table.php', '/var/www/html/database/migrations/2016_06_01_000005_create_oauth_personal_access_clients_table.php', '/var/www/html/database/migrations/2016_06_01_140218_add_email_domain_and_format_to_settings.php', '/var/www/html/database/migrations/2016_06_22_160725_add_user_id_to_maintenances.php', 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Additional context

No response

welcome[bot] commented 2 years ago

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

snipe commented 2 years ago

We haven't made any changes to the v4.x version of Snipe-IT in many years, and we wouldn't be planning to do so. I'd suggest upgrading.

keithiral commented 1 year ago

Hi, May I know how to solve this whenever I navigate or click the tab for licenses? please see attachment file
Screenshot_20221117_023142

snipe commented 1 year ago

@keithiral Please see the XAMPP documentation. https://snipe-it.readme.io/docs/xampp#remove-built-in-aliases

Snipe-IT Documentation
XAMPP
Download the Snipe-IT project using one of the methods on the Download page. We strongly recommend installing via Git. Follow the directions in the configuration section of the normal setup. Download XAMPP from the official site. In order to install required library dependencies, you'll need to inst...
keithiral commented 1 year ago

Let me try.

Thanks for immediate response

On Thu, Nov 17, 2022 at 6:18 PM snipe @.***> wrote:

Closed #12000 https://github.com/snipe/snipe-it/issues/12000 as completed.

— Reply to this email directly, view it on GitHub https://github.com/snipe/snipe-it/issues/12000#event-7832339593, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALFWNPBR2TMKM5S4QXFUFJ3WIYA6NANCNFSM6AAAAAARJ6IXCI . You are receiving this because you were mentioned.Message ID: @.***>

keithiral commented 1 year ago

@keithiral Please see the XAMPP documentation. https://snipe-it.readme.io/docs/xampp#remove-built-in-aliases

Snipe-IT DocumentationXAMPPDownload the Snipe-IT project using one of the methods on the Download page. We strongly recommend installing via Git. Follow the directions in the configuration section of the normal setup. Download XAMPP from the official site. In order to install required library dependencies, you'll need to inst...

It works thank you for the help.

Snipe-IT Documentation
XAMPP
Download the Snipe-IT project using one of the methods on the Download page. We strongly recommend installing via Git. Follow the directions in the configuration section of the normal setup. Download XAMPP from the official site. In order to install required library dependencies, you'll need to inst...