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snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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Artisan error: Undefined index: #1201

Closed Seema-agarwal closed 8 years ago

Seema-agarwal commented 9 years ago

cant seem to resolve the following

php artisan optimize {"error":{"type":"ErrorException","message":"Undefined index: Asia\/Kolkata","file":"C:\inetpub\wwwroot\Snipe-it\vendor\laravel\framework\src\ Illuminate\Foundation\start.php","line":167}}

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Seema-agarwal commented 9 years ago

My app/config dir looks:-

app.php auth.php cache.php compile.php database.php local packages permissions.php production queue.php remote.php session.php staging testing travis-ci version.php view.php workbench.php

snipe commented 9 years ago

Why are you running that command?

Seema-agarwal commented 8 years ago

Sorry was away on tour. I am a novice and was following the instructions on the documentation site. I had actually run the following when I got the error;- C:\inetpub\wwwroot\Snipe-it>php artisan app:install --env=production {"error":{"type":"ErrorException","message":"Undefined index: Asia\/Kolkata","file":"C:\inetpub\wwwroot\Snipe-it\vendor\laravel\framework\src\ Illuminate\Foundation\start.php","line":167}} Then read a lot of issues on your and was trying to run the artisan optimise command as per advice on some ones comment.

I have been unable to install snipe-It fora long time.I hope you will be able to teach me how to put it up and running.

snipe commented 8 years ago

Can you show me what's in your app/config/app.php file?

Seema-agarwal commented 8 years ago

<?php

return array( /* -------------------------------------------------------------------------- Application Debug Mode
When your application is in debug mode, detailed error messages with
stack traces will be shown on every error that occurs within your
application. If disabled, a simple generic error page is shown. 
*/
'debug' => true,

/*
|--------------------------------------------------------------------------
| Application URL
|--------------------------------------------------------------------------
|
| This URL is used by the console to properly generate URLs when using
| the Artisan command line tool. You should set this to the root of
| your application so that it is used when running Artisan tasks.
|
*/

'url' => 'http://localhost',

/*
|--------------------------------------------------------------------------
| Application Timezone
|--------------------------------------------------------------------------
|
| Here you may specify the default timezone for your application, which
| will be used by the PHP date and date-time functions. We have gone
| ahead and set this to a sensible default for you out of the box.
|
*/

'timezone' => 'Asia/Kolkata',

/*
|--------------------------------------------------------------------------
| Application Locale
|--------------------------------------------------------------------------
|
| This locale ties into the languaage files in app/lang, which contain the
| language files for each translation.
|
*/

'locale' => 'en',

/*
|--------------------------------------------------------------------------
| Autoloaded Service Providers
|--------------------------------------------------------------------------
|
| This setting may be used to control the default cipher used by the Laravel
| encryption facilities.
|
| Note: In Laravel 4.2, the default cipher is MCRYPT_RIJNDAEL_128 (AES),
| which is considered to be the most secure cipher. Changing the cipher
| back to MCRYPT_RIJNDAEL_256 is required to decrypt cookies/values that
| were encrypted in Laravel <= 4.1
|
*/

'cipher' => MCRYPT_RIJNDAEL_256,

/*
|--------------------------------------------------------------------------
| Prevent Password changes
|--------------------------------------------------------------------------
|
| If for some reason you do not wish for admins to be able to edit the password
| for any user (including themselves), set this to true.
|
*/

'lock_passwords' => false,

/*
|--------------------------------------------------------------------------
| Autoloaded Service Providers
|--------------------------------------------------------------------------
|
| The service providers listed here will be automatically loaded on the
| request to your application. Feel free to add your own services to
| this array to grant expanded functionality to your applications.
|
*/

'providers' => array(

    'Illuminate\Foundation\Providers\ArtisanServiceProvider',
    'Illuminate\Auth\AuthServiceProvider',
    'Illuminate\Cache\CacheServiceProvider',
    'Illuminate\Session\CommandsServiceProvider',
    'Illuminate\Foundation\Providers\ConsoleSupportServiceProvider',
    'Illuminate\Routing\ControllerServiceProvider',
    'Illuminate\Cookie\CookieServiceProvider',
    'Illuminate\Database\DatabaseServiceProvider',
    'Illuminate\Encryption\EncryptionServiceProvider',
    'Illuminate\Filesystem\FilesystemServiceProvider',
    'Illuminate\Hashing\HashServiceProvider',
    'Illuminate\Html\HtmlServiceProvider',
    'Illuminate\Log\LogServiceProvider',
    'Illuminate\Mail\MailServiceProvider',
    'Illuminate\Database\MigrationServiceProvider',
    'Illuminate\Pagination\PaginationServiceProvider',
    'Illuminate\Queue\QueueServiceProvider',
    'Illuminate\Redis\RedisServiceProvider',
    'Illuminate\Remote\RemoteServiceProvider',
    'Illuminate\Auth\Reminders\ReminderServiceProvider',
    'Illuminate\Database\SeedServiceProvider',
    'Illuminate\Session\SessionServiceProvider',
    'Illuminate\Translation\TranslationServiceProvider',
    'Illuminate\Validation\ValidationServiceProvider',
    'Illuminate\View\ViewServiceProvider',
    'Illuminate\Workbench\WorkbenchServiceProvider',
    'Barryvdh\Debugbar\ServiceProvider',
    'Cartalyst\Sentry\SentryServiceProvider',
    'Chumper\Datatable\DatatableServiceProvider',
    'Maknz\Slack\SlackServiceProvider',
    'Schickling\Backup\BackupServiceProvider',
    'Chumper\Zipper\ZipperServiceProvider',
    'Fideloper\Proxy\ProxyServiceProvider',

),

/*
|--------------------------------------------------------------------------
| Service Provider Manifest
|--------------------------------------------------------------------------
|
| The service provider manifest is used by Laravel to lazy load service
| providers which are not needed for each request, as well to keep a
| list of all of the services. Here, you may set its storage spot.
|
*/

'manifest' => storage_path().'/meta',

/*
|--------------------------------------------------------------------------
| Class Aliases
|--------------------------------------------------------------------------
|
| This array of class aliases will be registered when this application
| is started. However, feel free to register as many as you wish as
| the aliases are "lazy" loaded so they don't hinder performance.
|
*/

'aliases' => array(

        'App'                   => 'Illuminate\Support\Facades\App',
        'Artisan'               => 'Illuminate\Support\Facades\Artisan',
        'Auth'                  => 'Illuminate\Support\Facades\Auth',
        'Blade'                 => 'Illuminate\Support\Facades\Blade',
        'Cache'                 => 'Illuminate\Support\Facades\Cache',
        'ClassLoader'           => 'Illuminate\Support\ClassLoader',
        'Config'                => 'Illuminate\Support\Facades\Config',
        'Controller'            => 'Illuminate\Routing\Controller',
        'Cookie'                => 'Illuminate\Support\Facades\Cookie',
        'Crypt'                 => 'Illuminate\Support\Facades\Crypt',
        'DB'                    => 'Illuminate\Support\Facades\DB',
        'Datatable'             => 'Chumper\Datatable\Facades\DatatableFacade',
        'Eloquent'              => 'Illuminate\Database\Eloquent\Model',
        'Event'                 => 'Illuminate\Support\Facades\Event',
        'File'                  => 'Illuminate\Support\Facades\File',
        'Form'                  => 'Illuminate\Support\Facades\Form',
        'Hash'                  => 'Illuminate\Support\Facades\Hash',
        'HTML'                  => 'Illuminate\Support\Facades\HTML',
        'Image'                 => 'Intervention\Image\ImageManagerStatic',
        'Input'                 => 'Illuminate\Support\Facades\Input',
        'Lang'                  => 'Illuminate\Support\Facades\Lang',
        'Log'                   => 'Illuminate\Support\Facades\Log',
        'Mail'                  => 'Illuminate\Support\Facades\Mail',
        'Paginator'             => 'Illuminate\Support\Facades\Paginator',
        'Password'              => 'Illuminate\Support\Facades\Password',
        'Queue'                 => 'Illuminate\Support\Facades\Queue',
        'Redirect'              => 'Illuminate\Support\Facades\Redirect',
        'Redis'                 => 'Illuminate\Support\Facades\Redis',
        'Request'               => 'Illuminate\Support\Facades\Request',
        'Response'              => 'Illuminate\Support\Facades\Response',
        'Route'                 => 'Illuminate\Support\Facades\Route',
        'Schema'                => 'Illuminate\Support\Facades\Schema',
        'Seeder'                => 'Illuminate\Database\Seeder',
       'Sentry'                 => 'Cartalyst\Sentry\Facades\Laravel\Sentry',
        'Session'               => 'Illuminate\Support\Facades\Session',
        'SoftDeletingTrait'     => 'Illuminate\Database\Eloquent\SoftDeletingTrait',
        'SSH'                   => 'Illuminate\Support\Facades\SSH',
        'Str'                   => 'Illuminate\Support\Str',
        'URL'                   => 'Illuminate\Support\Facades\URL',
        'Validator'             => 'Illuminate\Support\Facades\Validator',
        'View'                  => 'Illuminate\Support\Facades\View',
        'Reader'                => 'League\Csv\Reader',
        'Slack'                 => 'Maknz\Slack\Facades\Slack',
        'Zipper'                => 'Chumper\Zipper\Zipper',

),

);

snipe commented 8 years ago

Where did you get that config? That looks like a mix of app/config/app.php and app/config/production/app.php

snipe commented 8 years ago

?

Seema-agarwal commented 8 years ago

Sorry closed the issue by mistake

Seema-agarwal commented 8 years ago

I dont know Have been trying alot of things to get it running. What to do now?

snipe commented 8 years ago

I have no way of knowing what you may have manually changed, so I can't really help you unless you grab a fresh release and start again. Don't change any files other than the way the documentation instructs you to. From there we should be able to help you get it going.

Seema-agarwal commented 8 years ago

Is there a way I can let you access my machine on remote so that I dont have toreinstall all the dependencies again?

snipe commented 8 years ago

If your composer didn't run, you didn't install any of the app dependencies. If you're referring to PHP/server dependencies, you don't need to reinstall them - just replace your Snipe-IT files with a fresh download. The server settings stay the same. Download and replace the files you have on your server, and then edit the configs as detailed in the docs, and try running composer again. Then tell me what happens.

Seema-agarwal commented 8 years ago

ok

Seema-agarwal commented 8 years ago

I am in the process of installing Composer It is installing dependencies ...as before

snipe commented 8 years ago

That's fine. Tell me when/if you run into errors or issues.

Seema-agarwal commented 8 years ago

IT suddenly says:

snipe commented 8 years ago

You should be using the --prefer-source flag, per the documentation: http://docs.snipeitapp.com/installation/composer.html

php composer install --no-dev --prefer-source

Seema-agarwal commented 8 years ago

Should I run it again

snipe commented 8 years ago

Yes, or create a Github OAuth token.

Seema-agarwal commented 8 years ago

I have created the personal token but only for the repo that was selected by default.

But when I paste the token it says; Could not fetch https://api.github.com/repos/maknz/slack/zipball/c8ed3e4f919358af43516e7ab8d7fa39d3d2f736, please create a GitHub OAuth token to go ov er the API rate limit Head to https://github.com/settings/tokens/new?scopes=repo&description=Composer+on+RSHLTP026+2015-10-28+1831 to retrieve a token. It will be stored in "C:/Users/Administrator/AppData/Roaming/Composer/auth.json" for future use by Composer. Token (hidden): No token given, aborting. You can also add it manually later by using "composer config github-oauth.github.com " Failed to download maknz/slack from dist: Could not authenticate against github.com Now trying to download from source

install [--prefer-source] [--prefer-dist] [--dry-run] [--dev] [--no-dev] [--no-plugins] [--no-custom-installers] [--no-autoloader] [--no-scripts] [--n o-progress] [-v|vv|vvv|--verbose] [-o|--optimize-autoloader] [-a|--classmap-authoritative] [--ignore-platform-reqs] [packages1] ... [packagesN]

C:\inetpub\wwwroot\Snipe-it>0XXXXXXX

Seema-agarwal commented 8 years ago

That's the token at the end of the last comment.

snipe commented 8 years ago

Sounds like you don't have git installed. You can try using the --prefer-dist flag and it should try to download the zip versions of the packages.

Seema-agarwal commented 8 years ago

ok

Seema-agarwal commented 8 years ago

same:

Command: composer install --prefer-dist

Loading composer repositories with package information Installing dependencies (including require-dev) from lock file

install [--prefer-source] [--prefer-dist] [--dry-run] [--dev] [--no-dev] [--no-plugins] [--no-custom-installers] [--no-autoloader] [--no-scripts] [--n o-progress] [-v|vv|vvv|--verbose] [-o|--optimize-autoloader] [-a|--classmap-authoritative] [--ignore-platform-reqs] [packages1] ... [packagesN]

C:\inetpub\wwwroot\Snipe-it>cXXXXXXXX

snipe commented 8 years ago

Just install git then, and run php composer install --no-dev --prefer-source

And please stop pasting your OAuth token here. Never post auth tokens on any public website.

Seema-agarwal commented 8 years ago

how to install git

snipe commented 8 years ago

http://lmgtfy.com/?q=install+git

Seema-agarwal commented 8 years ago

This is what happened Basic usage: composer For more information just type "composer".

C:\inetpub\wwwroot\Snipe-it>composer install --no-dev --prefer-source Loading composer repositories with package information Installing dependencies from lock file

Generating autoload files

C:\inetpub\wwwroot\Snipe-it>

Now should I follow the instructions ahead with php artisan app:install --env=production

snipe commented 8 years ago

Yes, that looks good. Keep going with the installation

Seema-agarwal commented 8 years ago

ok

Seema-agarwal commented 8 years ago

Yay! it says Admin group created successfully.

Reporting group created successfully.

Users group created successfully.

Your user was created successfully.

Seema-agarwal commented 8 years ago

the web application doesnt seem to be running. i am using Windows IIS7- have followed all instructions.

snipe commented 8 years ago

That's a configuration issue on your end, not related to the Snipe-IT app, most likely. Maybe one of the windows users will be able to help you.

Either way, we'll need more info than "it doesn't seem to be running". Are you getting an error? If so, what's the error?

Seema-agarwal commented 8 years ago

when I type localhost/Snipe-it on my browser address window It says

Detailed Error Information Module DirectoryListingModule Notification ExecuteRequestHandler Handler StaticFile Error Code 0x00000000 Requested URL http://localhost:80/Snipe-it/ Physical Path C:\inetpub\wwwroot\snipe-it\ Logon Method Anonymous Logon User Anonymous

Seema-agarwal commented 8 years ago

Could you please connect me to a window user who can help me with the configs?

snipe commented 8 years ago

Have you actually created a website for it in IIS? http://www.iisunderground.com/add-a-new-website-iis-7-5/ http://www.elvenware.com/charlie/development/web/Server/SetupAWebSite.html

I can't connect you to anyone. If one of the windows users happens to see this thread and chooses to help, they'll help. This is free software, so I can't command any of our community members to assist.

mtucker6784 commented 8 years ago

@Seema-agarwal , I don't use Snipe It under Windows, but did you install the rewrite module and import the config over? DirectoryListingModule leads me to believe there may be a mismatch of config.

Seema-agarwal commented 8 years ago

Thanks a ton anyway. Nevertheless I must congratulate you for a very intuitive UI of your application which is making me take such an effort. No other open source IT Asset softwares are as user friendly as Snipe IT.

Seema-agarwal commented 8 years ago

Yes I did all that. But I will tryto look up other relevant sites and get it up.

Wont give-up.

mtucker6784 commented 8 years ago

Hmm.. Does Eventvwr tell you anything useful about any other IIS error?

mtucker6784 commented 8 years ago

Or any IIS logs under the Windows log directory? (sorry, not exactly sure where those logs would be, I'm not quite an IIS person :/)

Seema-agarwal commented 8 years ago

Thanks for the interest and support.

I will just check the earlier links and get back.

mtucker6784 commented 8 years ago

No problem, I'll keep an eye on this thread, let us know whatever else you find and we'll go from there; I need to brush up on my Windows-side of Snipe It anyway.

ddreier commented 8 years ago

@Seema-agarwal did you follow all of the steps here: http://docs.snipeitapp.com/installation/server/windows.html?

You shouldn't need to type /snipe-it/ in the browser. Have you installed PHP for IIS? If not you need to download the Microsoft Web Platform Installer and use it to install PHP and PHP Manager.

Seema-agarwal commented 8 years ago

I have installed both. I have another application which runs fine and is configured the same and runs ok. In IIS I can see two folders of Snipe-it- one under sites /default and the other under sites.!!!

Seema-agarwal commented 8 years ago

I havent got web platform installer though.

ddreier commented 8 years ago

If you already have PHP and PHP Manager, don't worry about WebPI.

Try this: http://localhost/snipe-it/public/index.php

Seema-agarwal commented 8 years ago

it says Module RewriteModule Notification SendResponse Handler PHP_via_FastCGI Error Code 0x800700b7 Config Error Cannot add duplicate collection entry of type 'rule' with unique key attribute 'name' set to 'Imported Rule 1' Config File \?\C:\inetpub\wwwroot\snipe-it\public\web.config

Config Source

5:             <rules>
6:                 <rule name="Imported Rule 1" stopProcessing="true">
7:                     <match url="(.*)" ignoreCase="false" />
ddreier commented 8 years ago

Hmm. Well, you probably were going to need to disable that rewrite rule anyway, so disable Imported Rule 1.

Seema-agarwal commented 8 years ago

I did but the same error again why? The rule is disabled in IIS??