snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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Apple Warranty Logo Not Showing UP #12207

Open LSNIGHTSHOT opened 1 year ago

LSNIGHTSHOT commented 1 year ago

Debug mode

Describe the bug

When I enter my Apple products the Apple warranty logo that usually shows up in the Warranty section is not there.

Reproduction steps

  1. Click on Apple Asset logo is not there.
  2. ...

Expected behavior

The logo to be there.

Screenshots

No response

Snipe-IT Version

6.0.13

Operating System

Windows Server 2022

Web Server

IIS

PHP Version

8.1.13

Operating System

Windows

Browser

Edge

Version

107.0.1418.62

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

No response

Additional context

No response

snipe commented 1 year ago

I kinda need a little more info here. Was your browser recently updated? Was Snipe-IT recently updated? (We haven't made any changes to the logo or to that view in a few months, so...)

Some screenshots might be helpful.

LSNIGHTSHOT commented 1 year ago

Sorry it was very vague.

I have two instances on the same Snipe version and PHP version. Same browser version as well. Both have been updated for a week. One has it the other doesn't. Here is a screenshot of what I'm talking about.

I did upgrade to version to 108.0.1462.41 and it still didn't fix it.

image

snipe commented 1 year ago

We haven't made any changes to that blade, so I'm not sure why you'd be seeing that tbh.

https://github.com/snipe/snipe-it/blob/97731cd7c812a16a8ccaab5b4ca33d6aed59c3b7/resources/views/hardware/view.blade.php#L587-L591

snipe commented 1 year ago

(Just caught a typo in that screenreader text - oops)

LSNIGHTSHOT commented 1 year ago

Is it necessary to have AppleCare for it to work? Is that the problem?

snipe commented 1 year ago

No, it does a simple check for "Apple" as the manufacturer name - it doesn't try to reach into Apple's API