snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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Blurry fonts on new label engine #13656

Open skalg opened 1 year ago

skalg commented 1 year ago

Debug mode

Describe the bug

After updating to 6.2.0 wit the new label engine, the font is blurry on the label. On screen the font are sharp but when printed they're not. Tried from Google Chrome and Safari, same result.

Reproduction steps

  1. Generate a label for any asset with the new label engine activated
  2. Preview the label without any visual imperfection
  3. Print the label

Expected behavior

The printed label should be the same quality as the preview.

Screenshots

Browser preview : SCR-20230926-jafa

Printed result : IMG_6137

Snipe-IT Version

6.2.0

Operating System

Ubuntu

Web Server

Official Docker Image (Apache2 2.4.52)

PHP Version

Official Docker Image (8.1.2)

Operating System

No response

Browser

Chrome and Safari

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

No response

Additional context

No response

welcome[bot] commented 1 year ago

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

snipe commented 1 year ago

IIRC, people have said lowering the resolution on the printer resolves this issue.

skalg commented 1 year ago

IIRC, people have said lowering the resolution on the printer resolves this issue.

Same font problem, but with a lower quality. I'm using a Dymo LabelWriter 450 if that changes anything. The new label engine is a welcome feature anyway, i wasn't able to get any label to work on safari and now it's working for that part !

IMG_6138 jpg

On the right from Chrome and left Safari