Importing Assets Issue - Githubissues

Debug mode

[X] I have enabled debug mode
[X] I have read checked the Common Issues page
Describe the bug

Today i tried to add new assets using Importer with CSV file and every time I press import snipe-it give me this message "Your file import is complete, but we did receive an error. This is usually caused by third-party API throttling from a notification webhook (such as Slack) and would not have interfered with the import itself, but you should confirm this." and I didn't find any assets uploaded and I noticed that the issue solved after I remove the check mark from (Backup before importing?) so I thin there is an issue happened while app try to take backup before uploading assets and note that manual backup working normally
Reproduction steps

Create CSV file & Upload it
select to backup before importing
find the error
remove check mark from backup before importing, case solved ...
Expected behavior

backing up before importing function work normally
Screenshots

Snipe-IT Version

v6.2.3
Operating System

Windows Server
Web Server

Apache
PHP Version

8.1
Operating System

Windows 10
Browser

Google Chrome
Version

118.0.5993.72
Device

No response
Operating System

No response
Browser

No response
Version

No response
Error messages

[2023-10-24 21:40:40] production.ERROR: Invalid or uninitialized Zip object {"userId":30,"exception":"[object] (ValueError(code: 0): Invalid or uninitialized Zip object at C:\\wamp\\www\\snipe-it\\vendor\\spatie\\laravel-backup\\src\\Tasks\\Backup\\Zip.php:111)
[stacktrace]
#0 C:\\wamp\\www\\snipe-it\\vendor\\spatie\\laravel-backup\\src\\Tasks\\Backup\\Zip.php(111): ZipArchive->addEmptyDir('public/uploads\\\\...')
#1 C:\\wamp\\www\\snipe-it\\vendor\\spatie\\laravel-backup\\src\\Tasks\\Backup\\Zip.php(30): Spatie\\Backup\\Tasks\\Backup\\Zip->add(Array, 'public/uploads\\\\...')
#2 C:\\wamp\\www\\snipe-it\\vendor\\spatie\\laravel-backup\\src\\Tasks\\Backup\\BackupJob.php(213): Spatie\\Backup\\Tasks\\Backup\\Zip::createForManifest(Object(Spatie\\Backup\\Tasks\\Backup\\Manifest), 'C:\\\\wamp\\\\www\\\\sni...')
#3 C:\\wamp\\www\\snipe-it\\vendor\\spatie\\laravel-backup\\src\\Tasks\\Backup\\BackupJob.php(153): Spatie\\Backup\\Tasks\\Backup\\BackupJob->createZipContainingEveryFileInManifest(Object(Spatie\\Backup\\Tasks\\Backup\\Manifest))
#4 C:\\wamp\\www\\snipe-it\\vendor\\spatie\\laravel-backup\\src\\Commands\\BackupCommand.php(56): Spatie\\Backup\\Tasks\\Backup\\BackupJob->run()
#5 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(36): Spatie\\Backup\\Commands\\BackupCommand->handle()
#6 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Util.php(40): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#7 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#8 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#9 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Container.php(653): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#10 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Command.php(136): Illuminate\\Container\\Container->call(Array)
#11 C:\\wamp\\www\\snipe-it\\vendor\\symfony\\console\\Command\\Command.php(298): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Illuminate\\Console\\OutputStyle))
#12 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Command.php(121): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Illuminate\\Console\\OutputStyle))
#13 C:\\wamp\\www\\snipe-it\\vendor\\spatie\\laravel-backup\\src\\Commands\\BaseCommand.php(16): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Illuminate\\Console\\OutputStyle))
#14 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Concerns\\CallsCommands.php(68): Spatie\\Backup\\Commands\\BaseCommand->run(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Illuminate\\Console\\OutputStyle))
#15 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Concerns\\CallsCommands.php(28): Illuminate\\Console\\Command->runCommand('backup:run', Array, Object(Illuminate\\Console\\OutputStyle))
#16 C:\\wamp\\www\\snipe-it\\app\\Console\\Commands\\SystemBackup.php(48): Illuminate\\Console\\Command->call('backup:run', Array)
#17 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(36): App\\Console\\Commands\\SystemBackup->handle()
#18 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Util.php(40): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#19 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#20 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#21 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Container.php(653): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#22 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Command.php(136): Illuminate\\Container\\Container->call(Array)
#23 C:\\wamp\\www\\snipe-it\\vendor\\symfony\\console\\Command\\Command.php(298): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Illuminate\\Console\\OutputStyle))
#24 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Command.php(121): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Illuminate\\Console\\OutputStyle))
#25 C:\\wamp\\www\\snipe-it\\vendor\\symfony\\console\\Application.php(1024): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Symfony\\Component\\Console\\Output\\BufferedOutput))
#26 C:\\wamp\\www\\snipe-it\\vendor\\symfony\\console\\Application.php(299): Symfony\\Component\\Console\\Application->doRunCommand(Object(App\\Console\\Commands\\SystemBackup), Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Symfony\\Component\\Console\\Output\\BufferedOutput))
#27 C:\\wamp\\www\\snipe-it\\vendor\\symfony\\console\\Application.php(171): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Symfony\\Component\\Console\\Output\\BufferedOutput))
#28 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Application.php(94): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Symfony\\Component\\Console\\Output\\BufferedOutput))
#29 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Application.php(186): Illuminate\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArrayInput), Object(Symfony\\Component\\Console\\Output\\BufferedOutput))
#30 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Console\\Kernel.php(263): Illuminate\\Console\\Application->call('snipeit:backup', Array, NULL)
#31 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Support\\Facades\\Facade.php(261): Illuminate\\Foundation\\Console\\Kernel->call('snipeit:backup', Array)
#32 C:\\wamp\\www\\snipe-it\\app\\Http\\Controllers\\Api\\ImportController.php(163): Illuminate\\Support\\Facades\\Facade::__callStatic('call', Array)
#33 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Controller.php(54): App\\Http\\Controllers\\Api\\ImportController->process(Object(App\\Http\\Requests\\ItemImportRequest), '5')
#34 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction('process', Array)
#35 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Route.php(262): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Api\\ImportController), 'process')
#36 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Route.php(205): Illuminate\\Routing\\Route->runController()
#37 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Router.php(721): Illuminate\\Routing\\Route->run()
#38 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(128): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#39 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Middleware\\ThrottleRequests.php(127): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#40 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Middleware\\ThrottleRequests.php(103): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#41 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Middleware\\ThrottleRequests.php(55): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequestUsingNamedLimiter(Object(Illuminate\\Http\\Request), Object(Closure), 'api', Object(Closure))
#42 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'api')
#43 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Auth\\Middleware\\Authenticate.php(44): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#44 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'api')
#45 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#46 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Router.php(723): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#47 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Router.php(698): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#48 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Router.php(662): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#49 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Routing\\Router.php(651): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#50 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Http\\Kernel.php(167): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#51 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(128): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}(Object(Illuminate\\Http\\Request))
#52 C:\\wamp\\www\\snipe-it\\vendor\\livewire\\livewire\\src\\DisableBrowserCache.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#53 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Livewire\\DisableBrowserCache->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 C:\\wamp\\www\\snipe-it\\vendor\\barryvdh\\laravel-debugbar\\src\\Middleware\\InjectDebugbar.php(66): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#55 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Barryvdh\\Debugbar\\Middleware\\InjectDebugbar->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 C:\\wamp\\www\\snipe-it\\vendor\\fruitcake\\laravel-cors\\src\\HandleCors.php(52): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#57 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Fruitcake\\Cors\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 C:\\wamp\\www\\snipe-it\\app\\Http\\Middleware\\PreventBackHistory.php(23): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#59 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): App\\Http\\Middleware\\PreventBackHistory->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 C:\\wamp\\www\\snipe-it\\app\\Http\\Middleware\\SecurityHeaders.php(26): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#61 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): App\\Http\\Middleware\\SecurityHeaders->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#63 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 C:\\wamp\\www\\snipe-it\\app\\Http\\Middleware\\CheckForDebug.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#66 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): App\\Http\\Middleware\\CheckForDebug->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 C:\\wamp\\www\\snipe-it\\app\\Http\\Middleware\\CheckForSetup.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#68 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): App\\Http\\Middleware\\CheckForSetup->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 C:\\wamp\\www\\snipe-it\\vendor\\fideloper\\proxy\\src\\TrustProxies.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#70 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Fideloper\\Proxy\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\View\\Middleware\\ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#72 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Session\\Middleware\\StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#74 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Session\\Middleware\\StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#75 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#77 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 C:\\wamp\\www\\snipe-it\\app\\Http\\Middleware\\NoSessionStore.php(28): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#79 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(167): App\\Http\\Middleware\\NoSessionStore->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Pipeline\\Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#81 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Http\\Kernel.php(142): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#82 C:\\wamp\\www\\snipe-it\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Http\\Kernel.php(111): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#83 C:\\wamp\\www\\snipe-it\\public\\index.php(52): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#84 {main}
"}
Additional context

No response
snipe / snipe-it

Importing Assets Issue #13788

Debug mode

Describe the bug

Reproduction steps

Expected behavior

Screenshots

Snipe-IT Version

Operating System

Web Server

PHP Version

Operating System

Browser

Version

Device

Operating System

Browser

Version

Error messages

Additional context
