Open jkim-idtus opened 3 months ago
snipe
commented
3 months ago Please provide us with the information requested at the Getting Help documentation: https://snipe-it.readme.io/docs/getting-help
Snipe-IT DocumentationIf you're having trouble setting up Snipe-IT, don't worry!
jkim-idtus
commented
3 months ago Is there really logs needed when company exists and the issue is that clicking "company" within a user results with 0 results?
snipe
commented
3 months ago Yes, or else I wouldn't have asked for it. There are several reasons why you'd be getting 0 results, and the first place we look is browser and app logs, to see if you have something misconfigured (which is usually the case.)
snipe
commented
3 months ago That dropdown does an ajax request. If the URL is set incorrectly in the .env and it cannot retrieve the results, you'll see a browser console error. If there's something wrong on the server's side (missing column because migrations weren't run, etc) that will show up in the app logs.
I'm trying to help you, but you need to give me the info I need to be able to do so - and given I've been doing this for a decade, maybe don't question why I'm asking for something.
Debug mode
Describe the bug
Created the first company and confirmed it's listed in MariaDB. However, I can't seem to associate a user to the company as none are found.
Reproduction steps
Expected behavior
expecting to see the available list of companies to associate user with
Screenshots
Snipe-IT Version
v6.3.3 build 12903
Operating System
Windows
Web Server
IIS
PHP Version
8.0.30
Operating System
No response
Browser
No response
Version
No response
Device
No response
Operating System
No response
Browser
No response
Version
No response
Error messages
No response
Additional context
No response