snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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LDAP Issues #14586

Open mhermsen21 opened 2 months ago

mhermsen21 commented 2 months ago

Debug mode

Describe the bug

I'm having trouble getting LDAP location to sync from our Okta account. Everything within LDAP is syncing properly such as titles, username, first and last name, etc. However, when I try different options for LDAP location it does not import. If I add the field within the actual location (Settings > Location) on field LDAP Search OU, I get the following error during the LDAP Sync: Error: Could not search the LDAP server. Please check your LDAP server configuration in the LDAP config file. Error from LDAP Server: Location: CT (ID: 3) cannot connect to "CT" - ldap_search(): Search: Invalid DN syntax

Reproduction steps

  1. Sync LDAP
  2. ...

Expected behavior

Snyc to the proper location for each user.

Screenshots

No response

Snipe-IT Version

v6.3.4 build 13139 (g6f9ba6ede)

Operating System

Windows 11

Web Server

Cloud

PHP Version

8.1.23

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

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Version

No response

Error messages

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Additional context

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welcome[bot] commented 2 months ago

šŸ‘‹ Thanks for opening your first issue here! If you're reporting a šŸž bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

mhermsen21 commented 2 months ago

Any updates or help would be appreciated.