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snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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Invalid Key Supplied [Mail Test] #14903

Closed need4swede closed 2 months ago

need4swede commented 3 months ago

Debug mode

Describe the bug

Installed via Docker. Trying to send a test mail, and I get this:

Mail could not be sent.
No additional error message provided. Check your mail settings and your app log.

Reproduction steps

  1. Login and go to Settings
  2. Try 'Send Test' ...

Expected behavior

Mail works

Screenshots

No response

Snipe-IT Version

v7.0.3

Operating System

Kubuntu

Web Server

Docker

PHP Version

Docker

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

Invalid key supplied/var/www/html/vendor/league/oauth2-server/src/CryptKey.php#67LogicException

                throw new LogicException('Unable to read key from file ' . $keyPath);
            }
        } else {
            throw new LogicException('Invalid key supplied');
        }

        if ($keyPermissionsCheck === true) {

[13:08:02] LOG.error: LogicException: Invalid key supplied in /var/www/html/vendor/league/oauth2-server/src/CryptKey.php:67
Stack trace:
#0 /var/www/html/vendor/laravel/passport/src/PassportServiceProvider.php(275): League\OAuth2\Server\CryptKey->__construct()
#1 /var/www/html/vendor/laravel/passport/src/PassportServiceProvider.php(256): Laravel\Passport\PassportServiceProvider->makeCryptKey()
#2 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(873): Laravel\Passport\PassportServiceProvider->Laravel\Passport\{closure}()
#3 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(758): Illuminate\Container\Container->build()
#4 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(851): Illuminate\Container\Container->resolve()
#5 /var/www/html/vendor/laravel/framework/src/Illuminate/Container/Container.php(694): Illuminate\Foundation\Application->resolve()
#6 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(836): Illuminate\Container\Container->make()
#7 /var/www/html/vendor/laravel/passport/src/PassportServiceProvider.php(304): Illuminate\Foundation\Application->make()
#8 [internal function]: Laravel\Passport\PassportServiceProvider->Laravel\Passport\{closure}()
#9 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/RequestGuard.php(58): call_user_func()
#10 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/GuardHelpers.php(60): Illuminate\Auth\RequestGuard->user()
#11 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\Auth\RequestGuard->check()
#12 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(42): Illuminate\Auth\Middleware\Authenticate->authenticate()
#13 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Auth\Middleware\Authenticate->handle()
#14 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#15 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then()
#16 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack()
#17 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute()
#18 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute()
#19 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch()
#20 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}()
#21 /var/www/html/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#22 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle()
#23 /var/www/html/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(66): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle()
#25 /var/www/html/vendor/fruitcake/laravel-cors/src/HandleCors.php(52): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#26 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle()
#27 /var/www/html/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#28 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle()
#29 /var/www/html/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#30 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle()
#31 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#32 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#33 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle()
#34 /var/www/html/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#35 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle()
#36 /var/www/html/app/Http/Middleware/CheckForSetup.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#37 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle()
#38 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#39 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle()
#40 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#41 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#42 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#43 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#44 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle()
#45 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#46 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle()
#47 /var/www/html/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#48 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle()
#49 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#50 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\Pipeline\Pipeline->then()
#51 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#52 /var/www/html/public/index.php(52): Illuminate\Foundation\Http\Kernel->handle()
#53 {main}

[13:08:02] LOG.error: Invalid key supplied {"userId":1,"exception":{}}

Additional context

Not entirely sure what happen. Worked fine, then it crapped out. Removed everything and downloaded the latest version and tried again - to no avail.

snipe commented 3 months ago

Did you maybe change your APP_KEY or something?

need4swede commented 3 months ago

Hello!

I did not. It was working before, but suddenly stopped. I spun up another VM and copied my install over (updated env to match new environment), but I get the same message. I saw elsewhere that it was recommended to run some PHP commands, but I'm running it solely via Docker, so I am not sure if that would help. Have tried removing the images / containers are restarting, but same thing. Even tried loading a new database - same thing.

Willing to give more troubleshooting steps a go, with your help! Thank you very much!

snipe commented 3 months ago

Did you also move over your oauth keys? They would have been in your storage directory.

need4swede commented 2 months ago

I have no idea what happen, but without changing anything, I deleted my containers and images and tried again and this time it worked. I had done that before, but to no avail.

I did notice that docker hub was having some issues before - maybe somethings weren't downloaded right? Doesn't explain why it stopped working while my install was live - but oh well. For all I know, it's the mail server's fault. Thanks for chipping in, everyone!