Logos do not show up in lablels.

[ihrigb]

Debug mode

• [X] I have enabled debug mode
• [X] I have read checked the Common Issues page

Describe the bug

I have a logo configured for the labels, but it does not show up, whatever I do.

Reproduction steps

1. Configure a logo in Admin/Branding
2. In Admin/Labels pick any label that supports logos.
3. Logo does not show up.

Expected behavior

Logo should be visible on the label.

Screenshots

No response

Snipe-IT Version

v6.4.2

Operating System

Docker

Web Server

Docker

PHP Version

Docker

Operating System

Windows

Browser

Chrome

Version

126.0.6478.127

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

noting, not reproducible in demo, as feature is turned off.

Additional context

fresh install

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[Godmartinz]

Hi @ihrigb,

I'm not able to replicate this issue on version 7.0.8

What file type is your image? What size is the image?

[ihrigb]

Hi @Godmartinz,

first things first: I updated to 7.0.8. The file type is SVG. I would like to have a 2D (QR) Code and the Logo in the label. I do not need the 1D barcode.

Thanks

[Godmartinz]

I recommend trying a png or jpeg, sometimes svg format can be finicky.

As for the layout you would like, sounds like the default layout with the 1d barcode set to none would suit your needs if you don't have the brother label printer.

[ihrigb]

I switched to a PNG and it works. Default Layout is fine for me, I will adjust it to my sheets. Thanks for your help!