snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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User unable to add more than 30 Consumables and Can't list the previously created Suppliers list when creating Consumables #15526

Open addex12 opened 6 days ago

addex12 commented 6 days ago

Debug mode

Describe the bug

  1. User reported to me that they can't add more than 30 consumables.
  2. When creating a Consumables it can not show lists of previously created Suppliers (it says "The result could not be loaded).

Reproduction steps

  1. Tried to change the privilege of the user but no luck
  2. tried to change http and https but no luck

Expected behavior

  1. Set the users to create as much consumables as they need once they have got the privilege.
  2. List previously created Suppliers on the creation of Consumables.

Screenshots

No response

Snipe-IT Version

v6.4.2 build 13487 (gb489c71fa2)

Operating System

Ubuntu

Web Server

Apache

PHP Version

8.0.30

Operating System

No response

Browser

No response

Version

No response

Device

No response

Operating System

No response

Browser

Google Chrome

Version

No response

Error messages

No response

Additional context

No response

snipe commented 5 days ago

Hi - sorry you're having trouble. As mentioned in the Issue Template, we need a stack trace and browser console errors in order to help you.

You can do one of the following, per the docs:

  1. Tail the log file and trigger the error, providing us with whatever new information appears in the log file when the error occurs. More information is available in the documentation.
  2. Provide the contents of your storage/logs/laravel.log. Please do not attach files, just paste in the log lines that occur when you trigger the error. It's okay if they're long, but re-triggering the error (
  3. For systems NOT exposed to the internet only: Turn APP_DEBUG=true and then trigger the error and show us what's on the screen. Debug mode can expose sensitive information that you do not want the world to see.

https://snipe-it.readme.io/docs/getting-help https://snipe-it.readme.io/docs/advanced-debugging

If this error is occurring within the web UI, you should also check your browser console logs.

Providing this information will allow us to better isolate whether the issue is a configuration issue or a bug on our end, and will help us answer your questions much more quickly. The more specific you can be, the better we can target the issue for you.

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Snipe-IT Documentation
Getting Help
If you're having trouble setting up Snipe-IT, don't worry!
Snipe-IT Documentation
Advanced Debugging
Snipe-IT ships with the Laravel Debugbar, an amazing piece of software that lets you introspect much further into the framework and application to troubleshoot issues that may be a little harder to track down. To enable the debugbar, set the following in your .env file, and clear your config cache: ...