E-Mail ID from Ldap is not syncing

[hegdemaahi24]

For reference i have copy the code pf ldap.php

'result.email' => "mail", 'result.active.flag' => "active", 'result.emp.num' => "",

[snipe]

1) Using what method? Login sync or manual LDAP sync? 2) Is your email field actually called mail? 3) Are you getting any errors? What exactly is happening. More info is necessary here.

[hegdemaahi24]

@snipe 1) Using what method? Login sync or manual LDAP sync?

   Manual sync?

2) Is your email field actually called mail? snapshot below of my active directory attribute editor

3) Are you getting any errors? What exactly is happening. More info is necessary here. Nothing error when i sync Manually. sync snapshot below.. in snapshot you can see the email field is blank

[hegdemaahi24]

@snipe you want any other logs? which will help you to troubleshoot

[hegdemaahi24]

@snipe i have configured in GUI itself. Please check the snapshot. I am not getting any errors. But its is not syncing my email from user

[hegdemaahi24]

@snipe in view php or js file the Ldap sync happens? can we look into there

[snipe]

Neither, it happens in the controller, and the controller looks exactly the way I would expect it to look.

[hegdemaahi24]

its liitle strange firstname and last name is syncing but why not email. quite confused.

[hegdemaahi24]

For testing purpose i put

In ldap setting Lastname = mail

after i sync again

Lastname got field with email id

As per this testing what may be the problem.

[hegdemaahi24]

@snipe Please refer this

[ddreier]

This is unrelated to the email issue. But, @mahesh2471990, the "LDAP Authentication Query" field is incorrect for Active Directory. It should be samaccountname= not uid=.

On line 1205 of UsersController.php it's looking for ldap_email_field in the settings, but the field name is just ldap_email. Should be fixed by #1598.

[hegdemaahi24]

Thank You so much @ddreier It work. Even EmployeeNumber is same $ldap_result_emp_num = Setting::getSettings()->ldap_emp_num;

after i removed field it got sync Up.

@snipe @ddreier Please the changes for EmployeeNumber also.

@thank you for your support @snipe

[subramanyaHD]

@mahesh2471990 My snipe-IT unable to fetch email ID even after adding ldap_email_field, Do you have any other resolutions for this issu ?

[askarbacker]

Hi @hegdemaahi24 Can I have your contact number please? I am having the same issue with LDAP email

[volkerp]

I've the same problem with Univention Corporate Server as ldap server. The field is called mailPrimaryAddress in the ldap server, but it is for some reason inaccessible by snipe.