Another DocumentRoot problem

CigarSupport commented 7 years ago

Expected Behavior (or desired behavior if a feature request)

Expected to see the pre-flight install page

Actual Behavior

"D'oh. If you're seeing this, your DocumentRoot is set incorrectly. It should be set to the public directory. "

Please confirm you have done the following before posting your bug report:

[ ] I have enabled debug mode
[X ] I have read checked the Common Issues page

Please provide answers to these questions before posting your bug report:

Version of Snipe-IT you're running - 3.6.4
What OS and web server you're running Snipe-IT on - Windows 10, WAMP 3.0.6
What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) - Manual
WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error - Index.php, just trying to progress in the instaall procedure
If a stacktrace is provided in the error, include that too.
Any errors that appear in your browser's error console.
Confirm whether the error is reproduceable on the demo. - No
Include any additional information you can find in app/storage/logs and your webserver's logs.
Include what you've done so far in the installation, and if you got any error messages along the way.
Indicate whether or not you've manually edited any data directly in the database

So, I followed the instructions from https://snipe-it.readme.io/docs/wamp

I believe I followed them to a T with the exception of renaming the Snipe folder to ITAM.

I even went as far as grabbing another PC, installing wamp x86, and retrying all the steps. I get the good ol' Documentroot is not set to public error.

My virtual host is currently set to: <VirtualHost *:80> ServerName ITAM DocumentRoot "c:/wamp/www/itam/public/" <Directory "c:/wamp/www/itam/"> Options +Indexes +Includes +FollowSymLinks +MultiViews AllowOverride All Require all granted

I've been at this for two days, resisting the urge to contact support but I give up. May the Snipe deities grace this thread with their knowledge, and help me install Snipe once and for all. This is for a proof of concept to leadership so any and all help is greatly appreciated.

Thanks

snipe commented 7 years ago

Did you restart Apache after adding the VirtualHost info?

CigarSupport commented 7 years ago

Hello,

Yes, i have restarted Apache after each time I've modified any files.

snipe commented 7 years ago

Have you resolved this issue? If so, please close this ticket. Thanks!

snipe commented 7 years ago

Haven't heard back, so I'm going to close this ticket for now, but will re-open it if you're still having issues

snipe / snipe-it