Compliment and Ticket of Gratitude

Expected Behavior (or desired behavior if a feature request)

Simple running install.sh installer takes care and plays "mother hen" - log in to home page - start working. (what you expect to happen goes here)

Actual Behavior

Good Day Snipe/SnipeIT

Followed instructions much blank pages, ERROR 500 and "Doh, etc etc" messages. Loads of googling, githubbing, cursing, uninstalling , flushing, removing, purging, apt-getting, laravelling, then finally realising that firstly I had the php updated but not enabled (a2dismod5 && a2enmod php7.1) and also that the php version (cli) was incorrect and also the install.sh does not actually complete the migrate and install unless you run it with elevated rights.

after much editing of the apache.conf file, sites-enabled, and multiple iterations of .htaccess, ufw, and apparmor this was the final clincher for me

sudo a2dismod php5 && sudo a2dismod php5.6 && sudo a2enmod php7.1 && sudo service apache2 restart

Just thought I would (after a few evenings pain) tell you a great thank you for a REALLY useful piece of kit and that there is someone out there who appreciates all your hard work!

(what actually happens goes here)

Please confirm you have done the following before posting your bug report:

[x] I have enabled debug mode Yes - for a while - now disabled
[x] I have read checked the Common Issues page Also loads of reading

Provide answers to these questions:
Is this a fresh install or an upgrade? Fresh install - multiple times
Version of Snipe-IT you're running v4.2.0 build 3497 (g590938f)
Version of PHP you're running first 5.0 , then 5.6 then PHP 7.1.16-1+ubuntu14.04.1+deb.sury.org+1 (cli)
Version of MySQL/MariaDB you're running mysql Ver 15.1 Distrib 10.1.32-MariaDB, for debian-linux-gnu (i686) using readline 5.2
What OS and web server you're running Snipe-IT on Description: Ubuntu 14.04.5 LTS "trusty"
What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) install.sh
WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error it has since passed
What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error index.php
If a stacktrace is provided in the error, include that too.
Any errors that appear in your browser's error console.
Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo.
Include any additional information you can find in storage/logs and your webserver's logs. repeated entries as follows

PHP Parse error: syntax error, unexpected '.', expecting '&' or variable (T_VARIABLE) in /var/www/snipeit/vendor/laravel/framework/src/Illuminate/Foundation/helpers.php on line 444

Include what you've done so far in the installation, and if you got any error messages along the way.
Indicate whether or not you've manually edited any data directly in the database yes - had to change user password in both .env and mariadb.

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.

https://snipe-it.readme.io/docs/getting-help

snipe / snipe-it