Issues with Setup - LDAP (Possible SMTP?)

[MandoYoda]

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• [x ] I have enabled debug mode
• [x ] I have read checked the Common Issues page

Describe the bug Fresh install I have tried to sync our Snipe install to LDAP to be able to import the users. However I keep getting the error: Failed to authenticate on SMTP server with username "YOURUSERNAME" using 2 possible authenticators. Authenticator LOGIN returned Expected response code 334 but got code "530", with message "530 must issue a STARTTLS command first

So I hadn't originally set SMTP settings, so I did that and cleared php cache and tried again, same error. I will post screen shots to hopefully help.

To Reproduce Steps to reproduce the behavior:

1. Go to LDAP sync
2. Click on Test Syncronization
3. Scroll down to Debug mode
4. See error

Expected behavior I would like to sync LDAP :)

Screenshots SMTP Settings LDAP1 LDAP2+DEDUB

Server (please complete the following information):

• Snipe-IT Version
• OS: [Windows Server 2016]
• Web Server: [IIS]
• PHP Version: 7.4.12.0

Desktop (please complete the following information):

• OS: [Windows 10, latest]
• Browser [Chrome]
• Version [Latest]

Error Messages

• See above

Additional context

Add any other context about the problem here.

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[uberbrady]

I think you actually need to click the STARTTLS checkbox in your LDAP settings? (It's a similar command as in SMTP, but it's for LDAP).

[MandoYoda]

Hi uberbrady, Yeah I did try that before, unfortunately no joy! Cheers

[uberbrady]

Hrm. Well, another option would be to try to use a ldaps:// URL, since the error here seems to be around SSL/TLS settings. Any luck there?