Many problems with Installation on a Windows System and migration Data from Ubuntu

[VoBo2021]

Hi,

i plan to get the Snipe-IT running on a windows server and later shut down the old ubuntu system. the Win 2019-Server is now up and running.

i followed the Instructions here: https://www.youtube.com/watch?v=AHNi9eU9icw to install the main-program and move (https://snipe-it.readme.io/docs/moving-snipe-it) the data from the old ubuntu-system.

The database is filled. I can see tables and values on it.

If i open the Browser (Edge/Firefox), i can see the Dashboard. I can see the last activities and charts.

My problems are:

• If i click on Assets, i can see the assets. I can´t add assets and edit --> Error 500 ---> fixed after php-upgrade
• i can´t see Users, but i can add. ---> fixed after php-upgrade
• /reports/custom --> Error 500 ---> fixed after php-upgrade

This are open (05.03.21):

• /account/requestable-assets --> Error 500
• can´t see accessories. I can add titems.
• /reports/accessories --> Error 500

All my new Items are visible in the Database.

Server

• Snipe-IT Version Windwos Version v5.1.2 - build 5847 and Version v4.1.11-pre - build 3307 on Ubuntu (16)
• Web Server: IIS
• PHP Version: 7.3.27 and 7.4

Desktop-System:

• OS: Win 10 (1909)
• Browser IE 11, Edge and Firefox 86.0

I addes some files. i´m a normal user and can´t program. I hope sombody can help and it´s solveable :-) Thank you for all.

CU Volker

php.txt

[welcome[bot]]

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

[lalalostyou]

Hi! I recently install snipe it in windows with the help of this video. https://www.youtube.com/watch?v=kxGGQutvktM

YouTube

Part 1 - SNIPE-IT Installation On Windows Server 2016

Step by step guide for SNIPE-IT installation on Windows Server 2016 with IIS, PHP and MySQL. SNIPE-IT is a great open source asset management system.Hit like...

[VoBo2021]

Hi, thank you for this, but there are old versions of PHP and Database. this was my 1st try, but i need a system, who is up2date. i installed the newest Database 10.5, PHP7.4 and 7.3x and C++ redistributable. is there a confict with PHP or the Database?

[VoBo2021]

Hi, i tried to modify an asset. im adding an additional picture of the item. the pic is stored correctly in the uploads-folder on the server. it seems, there is a problem to "show" the file. the error is: Failed to load image... snipe-it found files, but the format is not loading. what can we do?

[VoBo2021]

Hi again...

the problem with the pictures are solved. im adding the line APP_URL=http://your_host_name/ to the .env-file.

Other problems i had are fixed by php-upgrade.php at the DOS-Prompt:

• If i click on Assets, i can see the assets. I can´t add assets and edit --> Error 500
• i can´t see Users, but i can add.
• /reports/custom --> Error 500

...after upgrade do php artisan config:clear and restart IIS.

Open Issues are: the problems with the Accessories and 500-server-error persists. i´m adding a part in accessories, but i can´t generate/create reports. the parts are not listed in the overview "accessories", but in the database. you can see it in the dashboard-activity.

Dashboard-Activity:

Error with Path:

i hope it´s solveable... thank you.

[snipe]

If you're getting a 500 error, we need to see the error logs in order to see what's happening, as we mention in the issue template.

Your APP_URL should not have a trailing slash btw - per the documentation.

[snipe]

Hi there - We haven't heard back in a bit, so I'm going to close this ticket for now, but will re-open it if you're still having issues.