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snipe / snipe-it

A free open source IT asset/license management system
https://snipeitapp.com
GNU Affero General Public License v3.0
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Unble to logon with LDAP user #9589

Open MikeW83 opened 3 years ago

MikeW83 commented 3 years ago

Hey guys,

I have configured LDAP and can import users. But not every user can login. Because of use ADFS and Office 365 we updated the UPN to the mail-address and not using the active directory domain. Every user which has the changed UPN cannot login. Only user which has the UPN set to the local domain.

When I do a test, I'm getting 'Unable to validate user credentials!'

Am I doing something wrong?

Best regards, Michael

nesretep commented 3 years ago

I am having a similar LDAP problem using FreeIPA as my LDAP server. Any user imported when we first set up Snipe-IT works fine, but we can not get new users working now. We tested the LDAP Sync and that works, but authentication of users does not when testing in the LDAP settings. I wonder if something in one of the updates to Snipe-IT has broken LDAP authentication. Other websites that use the same LDAP settings as I'm using in Snipe-IT continue to function properly.