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not responding on mac #170

Closed jnnkB closed 5 years ago

jnnkB commented 5 years ago

I today installed snips on my mac. It recognizes my hotword and even sometimes aks if it doesn't understand me. When I use snips-watch -vvit shows me that it found an itent. But it doesn't reply even thought all apps I installed have actions (They have this litte branch symbol in the top left corner).

snips-watch also shows me this: [13:05:12] [Dialogue] session with id '4daadbe7-6a22-4f5d-b19d-f9e1e4acab6d' was ended on site default. The session was ended because one of the component didn't respond in a timely manner

jnnkB commented 5 years ago

When i look into the log file of snips-skill-server (/usr/local/var/log/snips/snips-skill-server.log) I found the following:

 -> caused by: reading dir "/usr/local/var/snips/skills"
 -> caused by: No such file or directory (os error 2)

WARN:snips_common_cli::cli: configuration file "/usr/local/etc/snips.toml" not found
ERROR:snips_skill_server   : failed to fetch skills
 -> caused by: failed to find skills
 -> caused by: reading dir "/usr/local/var/snips/skills"
 -> caused by: No such file or directory (os error 2)
cpoisson commented 5 years ago

Hi @jnnkB,

This is a normal behavior. The mission of the platform is to open a dialog session and determine the correct intent given the speech input provided.

It is now on your side to have some code running to catch those intents and terminate or continue the opened session.

Otherwise the session will timeout.

The skill server is a convenience service dedicated to help you start easily some action code.

Please go through the documentation to discover the platform.

Also, this issue board is dedicated to bugs or feature requests.
The community forum is dedicated to public support. If you are looking for a professional support, do not hesitate to contact the sales team

Thanks again for using snips :)