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snipsco / snips-nlu

Snips Python library to extract meaning from text
https://snips-nlu.readthedocs.io
Apache License 2.0
3.9k stars 513 forks source link

Unable to install on MacOS, Linux #785

Closed shreyaslad closed 5 years ago

shreyaslad commented 5 years ago

So I installed snips-nlu on my MacBook, which is running 10.14.5 (Mojave). It used to work, but then for some reason it doesn't recognize the snips-nlu module anymore. I haven't changed anything. So then I redid pip install snips-nlu, which didn't help. It's worth noting that when the module did work, the snips-nlu command didn't work. When the snips-nlu command started working, it was when python wasn't recognizing the module.

So then I moved to Ubuntu 16. It happened there too. pip install snips-nlu just returns no module named snips_nlu. Same thing happens when running python -m snips_nlu or import snips_nlu.

I've done this across three different ubuntu instances and it hasn't working a single time.

adrienball commented 5 years ago

Hi @PenetratingShot , This is likely to be due to a wrong python environment. Are your running in a virtual environment? In order to troubleshoot this, and if it is not already the case, I recommend you to use virtualenv and run the following commands:

> virtualenv -p </path/to/python/binary> venv
> . venv/bin/activate
> pip install snips-nlu
> python -c "import snips_nlu;"

If you have no error here, which is expected, then it means that there is something wrong with your python setup. Typically, perhaps the pip binary which you are using doesn't correspond to the python in your PATH. You can check this by running:

> pip --version
pip 19.0.3 from /usr/local/lib/python3.6/site-packages/pip (python 3.6)
> python --version
Python 3.6.5

If you do have an error after running the commands mentioned at the beginning, then there is an issue on our side and we will investigate. But as far as I can tell, this hasn't been reported by anyone and I can't reproduce on my machine (MacOS Mojave 10.14.4).

I hope this helps, Best

shreyaslad commented 5 years ago

Ok thank you. I will try this when I get home today. Though I will note that running python --version returns python 2.6 and pip is installed for python 2.6, but running python3 --version returns python version 3. Is there any way that I can update python and pip to their respective latest versions?

Thanks

adrienball commented 5 years ago

The best way to ensure that python and pip are using the version you want is to work inside a virtual environment.

adrienball commented 5 years ago

@PenetratingShot I'm closing this issue, assuming it was a python environment issue. Feel free to re-open if you still have the issue.