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sockless-coding / panasonic_cc

Panasonic Comfort Cloud - Home Assistant Component
MIT License
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API error since 1.1.0 and 1.1.1 #261

Closed Moustik2002 closed 1 month ago

Moustik2002 commented 1 month ago

Hello,

Cannot activate integration, i receive this error :

Echec de la configuration, nouvel essai: Invalid response from API: (get_device: Expected status code 200, received: 500: {"code":5005,"message":"Adapter Communication error"}

With Panasonic IOS app :

image

sockless-coding commented 1 month ago

Hello, Sounds like the HVAC lost internet connection, try power cycling it.

Moustik2002 commented 1 month ago

I've done the power cycling this morning but still no way to connect to it.

sockless-coding commented 1 month ago

Well, the issue is with your device not being able to connect to the Panasonic servers. Try resetting the wifi settings on the device / switching wifi channel on your router/ap.

jack3308 commented 1 month ago

Well, the issue is with your device not being able to connect to the Panasonic servers. Try resetting the wifi settings on the device / switching wifi channel on your router/ap.

I'm experiencing this problem and there are no problems reaching the server. The control within the actual Panasonic Comfort-Cloud app works just fine and am not receiving any error there. The devices are showing as online and functional everywhere except for the integration. Not sure if it's related though seeing as it is working everywhere else? Any thoughts?

Moustik2002 commented 1 month ago

I feel stupid but the root of the issue was my ISP router Freebox Ultra. At some point i've decided to try a reboot and instantely goes back in business. I spent whole afternoon to try through panasonic confort cloud to get my AC working. Speaking of that panasonic Remote control is crap i've killed the Wireless button with my tries (fortunately i've another one and they are not bound to split).