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socure-inc / socure-docv-sdk-ios

iOS library for the Socure's Document Verification Product - DocV
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Even after Camera permission is granted getting Error #15

Closed gurpreet-ganger closed 1 year ago

gurpreet-ganger commented 1 year ago

Hi team,

i am getting regarding camera permission error even permission is already granted for Application

statusCode: 7102, errorMessage: "Do not have the required permissions to open the camera"

could you please guide me to figure out the issue?

buraksocure commented 1 year ago

Hi @gurpreet-ganger Thanks for reaching out. You shouldn't be getting this error if our SDK allowed to use the Device's camera.

Please check your app settings also try the same scenario with our sample app (https://github.com/socure-inc/socure-docv-sdk-ios/tree/main/SampleApp).

If none of this works, please reach out to our Developer Support Engineering Team through dse@socure.com with the session_Id that you receive from our SDK callback.

Ex: (statusCode: 7102, errorMessage: "Do not have the required permissions to open the camera", sessionId: Optional("d37296b4-f993-4bf6-95c8-56b5434b05e9"), capturedImages: [:])