Closed jeffhuen closed 3 years ago
@jeffhuen I added the Mail Poet shortcode to the WordPress editor and then inserted it into Oxygen using dynamic data in a text element. You can now see the Unsubscribe text on the front-end of the site.
I wasn't able to get it to work in any other way.
@KittenCodes Thanks for sharing - This workaround works great.
And to the developers - That is still a bug.
Why has this bug been closed? It seems it's still a bug.
Unfortunately, I don't quite understand how to apply the work-around in this comment. Can someone please give step-by-step instructions?
According to Mailpoet support (March 18, 2024), the bug is still there. They even invited me to follow this thread about the bug.
@MaximeStarssed Can you please ask your support contact why they ask you to subscribe to an issue that they have closed and obviously do not plan to fix?
@cubistico It was Oxygen Builder support that closed the thread, not Mailpoet support. And Maipoet support invited me to sign up, as I asked to be informed when the problem was solved.
Oh I see. My bad. So it’s confirmed to be an Oxygen bug? How come all shortcodes work except this one? That‘s what confuses me.
@cubistico It was Oxygen Builder support that closed the thread, not Mailpoet support. And Maipoet support invited me to sign up, as I asked to be informed when the problem was solved.
Have you tried to put the shortcode in just a text element, not an shortcode element, I've done that also for Forminator form and some other plugins that are not doing well with shortcode element.
Try running the shortcode using php like
echo do_shortcode('[your_shortcode]');
On Tue, Mar 19, 2024 at 7:58 AM Mohammad Arshad @.***> wrote:
@cubistico https://github.com/cubistico It was Oxygen Builder support that closed the thread, not Mailpoet support. And Maipoet support invited me to sign up, as I asked to be informed when the problem was solved.
Have you tried to put the shortcode in just a text element, not an shortcode element, I've done that also for Forminator form and some other plugins that are not doing well with shortcode element.
— Reply to this email directly, view it on GitHub https://github.com/soflyy/oxygen-bugs-and-features/issues/1785#issuecomment-2007412297, or unsubscribe https://github.com/notifications/unsubscribe-auth/AHYI4RD3WERFNRMYAYVOVWLYZBHC3AVCNFSM4VAQKMRKU5DIOJSWCZC7NNSXTN2JONZXKZKDN5WW2ZLOOQ5TEMBQG42DCMRSHE3Q . You are receiving this because you were mentioned.Message ID: @.***>
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Describe the bug The shortcode provided by Mailpoet's plugin does not process while within the Oxygen Builder. The shortcode, however, will fire if not using Oxygen Builder.
Have you tried all the steps at https://oxygenbuilder.com/documentation/troubleshooting/troubleshooting-guide/? Yes
I have setup one page with the shortcode within Oxygen, and another page with the shortcode no using Oxygen.
Are you able to replicate the issue on a Sandbox install at https://oxygenbuilder.com/try? Yes - you can go straight to the Sandbox's Mailpoet settings page here to try: https://oxygen-qaj9bfmkn3mcl.oxygen-demo.qsandbox.me/wp-admin/admin.php?page=mailpoet-settings#/basics
To Reproduce Steps to reproduce the behavior:
Go to https://oxygen-qaj9bfmkn3mcl.oxygen-demo.qsandbox.me/wp-admin/admin.php?page=mailpoet-settings#/basics
Click on a) Unsubscribe Settings -> Confirmation Page -> "Preview" (this is linked to the page using Oxygen) b) Unsubscribe Settings -> Success Page -> "Preview" (this is linked to the page without Oxygen)
See error a) On the page using Oxygen - you will see it just renders the shortcode as text [mailpoet_page][/mailpoet_page] b) On this page without Oxygen - the shortcode processes and displays the following "Accidentally unsubscribed? Manage your subscription"
[Screenshorts attached]
Expected behavior The shortcode should process, not display as the shortcode's text
What actually happens Oxygen just renders the shortcode as text
Screenshots If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):