search

soflyy / oxygen-bugs-and-features

Bug Reports & Feature Requests for Oxygen
https://oxygenbuilder.com/
314 stars 29 forks source link

Custom post type Oxygen shortcode is empty #3286

Open cardepe opened 1 year ago

cardepe commented 1 year ago

I created Custom Post Type with CPT Plugin and link this post to Oxygen Template. When I want to get the shortcode of this post, is empty because is a CPT. If i try to get of a normal page, all works fine.

Image

Kpudlo commented 1 year ago

Hello @cardepe,

Since you are using Oxygen 4.0 or greater, please use the JSON field instead of the Shortcodes field, as Oxygen uses JSON now. If that doesn't resolve your issue, please open a Support Ticket (https://oxygenbuilder.com/support), and provide a staging environment where we can see the problem. We'll be glad to assist further. If you can also include a link to this discussion in that ticket, that would be appreciated.

cardepe commented 1 year ago

Hello @Kpudlo, thanks for your reply.

The JSON field is empty too, so I don't know if is problem of my CPT.