Kpudlo
commented
11 months ago Hi @jessebrightman,
If you still need help with this, please open a Support Ticket (https://oxygenbuilder.com/support), and provide a staging environment where we can see the problem. We'll be glad to assist further. If you can also include a link to this discussion in that ticket, that would be appreciated.
Added some code in a code block and saved then suddenly the builder will not load. It shows an error "Cannot load template" and half loads a section. Looks like the json is corrupted again. This happens WAY TOO OFTEN for production software, it's laughable.
Any bug report that doesn't include a Sandbox link or replication steps will be closed. If you can't provide these pieces of information, we're happy to help you via our official support channel instead: https://oxygenbuilder.com/support. You need to select "Something's broken and I need help" from the dropdown box on the left.
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If you can't fill out the above information, you should not be filing a bug report. Instead, contact us via https://oxygenbuilder.com/support with the details you have and we'll investigate your issue further.