Kpudlo
commented
5 months ago Hello @MtnFreshDev , please open a Support Ticket (https://oxygenbuilder.com/support), and provide a staging environment where we can see the problem. We'll be glad to assist further. If you can also include a link to this discussion in that ticket, that would be appreciated.
Without any code changes our web site has begun showing a new feature we do not want to use. The only change was the update of the Woo Commerce and Oxygen Builder Plug ins.
This feature is supposed to be activated by choosing the component and adding it to the product builder, but it's appearing on it's own now.
See this issue on display here: https://mountainfreshfoods.com/bulk-staple-buckets/
Steps to reproduce: Simply look at the products and know that NONE of them have the product UPSELL, CROSS SELL or RELATED product components included in the stack. Thus there is no way to turn this off.
Any bug report that doesn't include a Sandbox link or replication steps will be closed. If you can't provide these pieces of information, we're happy to help you via our official support channel instead: https://oxygenbuilder.com/support. You need to select "Something's broken and I need help" from the dropdown box on the left.
Describe the bug A clear and concise description of what the bug is.
A link to a Sandbox site where the bug has been reproduced https://oxygenbuilder.com/try? (REQUIRED) Provide the link to a Sandbox install where the issue is present. If the issue only exists on a specific post or template, provide a direct link to that post or template.
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If you can't fill out the above information, you should not be filing a bug report. Instead, contact us via https://oxygenbuilder.com/support with the details you have and we'll investigate your issue further.