Open raulcabero opened 9 years ago
I use the following code to create the ticket
username = 'set me' key = 'set me' path = "C:\\test.xlsx" name = "framework.xlsx" contents = 'Test Ticket Please Close at your earliest convenience' file = File.open(path,'rb') { |io| io.read } encode = Base64.encode64(file) attachedFiles = [ { 'data' => encode, 'filename' => name } ] template = { 'subjectId' => 1522, 'contents' => contents, 'assignedUserId' => 205832, 'title' => "Test Ticket Please Close at your earliest convenience" } client = SoftLayer::Client.new( :username => username,:api_key => key) ticket_service = client['SoftLayer_Ticket'] new_ticket = ticket_service.createStandardTicket(template, contents, 0, '', '', '', attachedFiles)
but when I download the file from the softlayer's portal the file is still encoded
I use the following code to create the ticket
but when I download the file from the softlayer's portal the file is still encoded