solarmd-pty-ltd / myPower24-WEB

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Wineline EV Chargers - Unbalanced Current Issue #175

Open Kyle-Swanepoel opened 1 year ago

Kyle-Swanepoel commented 1 year ago

Issue that is prevalent at Brahman Hills. SLV209080058 After loadshedding, when the AC supply comes back and the chargers come back on, randomly some of the chargers will report "Unbalanced current". The only ways to fix it currently is to either drop the AC breaker to the charger and put it back on. Or soft rebooting the Logger.

@Kyle-Swanepoel we need to reproduce what is happening at Brahman hills to see what is happening exactly. Forcing the logger to reboot on that error is a dirty fix, so let's not think of that as a solution. A - Is this the only site where this happens? B - Do the chargers go offline when there is loadshedding?

@henry-thomas I agree, rebooting the logger is not the solution to the problem. Currently it's the only site that is having this issue with unbalanced current that I am aware of. Yes the chargers go offline when there is loadshedding.