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sologenic / deprecated-sologenic-expo-wallet

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Sologenic / Solo DEX wallet #624

Open c33w33d opened 1 year ago

c33w33d commented 1 year ago

Unable to import wallet, keep getting pop up that say my pass phrase is wrong and to check that I type it in correctly. I know my 12 word pass phrase is correct because I was able to access my wallet on my old phone. I’m setting up my new phone and trying to import my wallet Need Help!

jeffoflaherty commented 1 year ago

I have yet to find a solution… I emailed solodex support who suggested I must have typed my passphrase in wrong… I did not… I do however see the transaction on my xrpscan and the balance is sitting in an account… that has a different IDnumber than the new one that came with my passphrase that was entered on my new phone…. Have you had any luck?

c33w33d commented 1 year ago

No I have not made any progress. I am setting up a new iPhone. I took a snap shot of my pass phrase on my old phone, so I know it is correct and the snap shot matched my written down pass phrase that I’ve had written down two years ago. I downloaded the app to the new phone, add new wallet and selected button to enter secret pass phrase to import wallet. I keep getting message that says my pass phrase is wrong and to check spelling. I took a snap shot of my balance in my account on old phone before wiping and I think I had like $25 dollars of XRP and $10 of solo lol. It’s not a lot but I still wanted. Are you having similar issues with the pass phrase when trying to import wallet? My next step I guess is to do what you did and head over to their website to get help or file a complaint. Thx for the reply I will let you know if I made some progress. Wish me luck thx!Sent from my iPhoneOn Mar 30, 2023, at 5:04 PM, jeffoflaherty @.***> wrote: I have yet to find a solution… I emailed solodex support who suggested I must have typed my passphrase in wrong… I did not… I do however see the transaction on my xrpscan and the balance is sitting in an account… that has a different IDnumber than the new one that came with my passphrase that was entered on my new phone…. Have you had any luck?

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