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User management - forgot password #24

Closed songwoo closed 8 years ago

songwoo commented 8 years ago

Not working.

Pierroutt commented 8 years ago

Should be working now, just tried it with my own username and it sent an email. It might be marked as spam, but I'm not sure. What exactly was your specific issue by the way? Was it the email not being sent or the password not being reset?

songwoo commented 8 years ago

It's not working for me. I checked the spam folder.

When I create a new user, I am neither able to choose a password or to have the system send an email.

When I choose forgot password and enter my email address, nothing happens. Also, the screen should not look like this. It should be a standalone screen with no other elements.

[image: Inline image 1]

------------------- Woo Song +1.917.410.1123 songwoo@gmail.com http://www.linkedin.com/in/songwoo

On Tue, Aug 11, 2015 at 10:09 AM, sonicfan1012 notifications@github.com wrote:

Should be working now, just tried it with my own username and it sent an email. It might be marked as spam, but I'm not sure. What exactly was your specific issue by the way? Was it the email not being sent or the password not being reset?

— Reply to this email directly or view it on GitHub https://github.com/songwoo/tracker/issues/24#issuecomment-129894386.

Pierroutt commented 8 years ago

What exactly do you mean by "when I create a new user, I am neither able to choose a password or to have the system send an email."? What exactly do you mean by choose a password? Also...I have to ask again, because I just tested this, but are you completely sure it's not working? I created another account using another gmail account I have and I can confirm that I got an email from xogene asking to click a link to reset a password. It's titled System, and the sender is no-reply@bcd.xogene.com (I'm trying to fix this to say tracker.xogene.com).

songwoo commented 8 years ago

I need to show you . Are you available for a quick uberconference?

------------------- Woo Song +1.917.410.1123 songwoo@gmail.com http://www.linkedin.com/in/songwoo

On Tue, Aug 11, 2015 at 3:46 PM, sonicfan1012 notifications@github.com wrote:

What exactly do you mean by "when I create a new user, I am neither able to choose a password or to have the system send an email."? What exactly do you mean by choose a password? Also...I have to ask again, because I just tested this, but are you completely sure it's not working? I created another account using another gmail account I have and I can confirm that I got an email from xogene asking to click a link to reset a password. It's titled System, and the sender is no-reply@bcd.xogene.com (I'm trying to fix this to say tracker.xogene.com).

— Reply to this email directly or view it on GitHub https://github.com/songwoo/tracker/issues/24#issuecomment-130040499.

Pierroutt commented 8 years ago

Apologies yesterday for not being available, but I am available now for an uberconference..

songwoo commented 8 years ago

Let's do this now.

------------------- Woo Song +1.917.410.1123 songwoo@gmail.com http://www.linkedin.com/in/songwoo

On Wed, Aug 12, 2015 at 6:58 AM, sonicfan1012 notifications@github.com wrote:

Apologies yesterday for not being available, but I am available now for an uberconference..

— Reply to this email directly or view it on GitHub https://github.com/songwoo/tracker/issues/24#issuecomment-130261433.

Pierroutt commented 8 years ago

oh god I am so sorry, i forgot to check the github pages, I assumed you were gonna email me so I just kept refreshing my email.

Pierroutt commented 8 years ago

I am absolutely ready now if you want to discuss it. Although, to be completely honest, I don't really know how if I can fix this issue, partially because I did not write this portion of the code, but mostly because I tested it again and it worked for my third gmail email. I've been going over the code all day long to try and understand it but I cannot find a single real mistake inside of it. If you really cannot find the email inside of your inbox, I think it has to do with how whichever email server is handling your email (although if you're using gmail, I really don't know what's going on, because the three times I tested this, I used gmail twice, and yahoo once).

songwoo commented 8 years ago

I'm assuming you are out today and tomorrow. Let me know when you are able to start work again.

------------------- Woo Song +1.917.410.1123 songwoo@gmail.com http://www.linkedin.com/in/songwoo

On Wed, Aug 12, 2015 at 4:02 PM, sonicfan1012 notifications@github.com wrote:

oh god I am so sorry, i forgot to check the github pages, I assumed you were gonna email me so I just kept refreshing my email.

— Reply to this email directly or view it on GitHub https://github.com/songwoo/tracker/issues/24#issuecomment-130427878.

tperin commented 8 years ago

This issue was moved to tperin/Xogene-Tracker#24