sonic-net / sonic-buildimage

Scripts which perform an installable binary image build for SONiC
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Celestica Seastone DX010-C32: show platform syseeprom fails reading the eeprom #11320

Closed FunForNOS closed 1 year ago

FunForNOS commented 2 years ago

Description

the command show platform syseeprom fails to read the eeprom.

Steps to reproduce the issue:

  1. Install Sonic 202111 or 202205
  2. log in as admin
  3. issue command show platform syseeprom

Describe the results you received:

Output:

admin@sonic:~$ show platform syseeprom
Failed to read system EEPROM info from DB

Describe the results you expected:

Output:

admin@sonic:~$ show platform syseeprom
TlvInfo Header:
   Id String:    TlvInfo
   Version:      1 
   Total Length: 161
TLV Name             Code      Len  Value
-------------------  ------  -----  ----------------------
Product Name         0x21        5  DX010
Part Number          0x22       14  R0872-F0010-01
Serial Number        0x23       22  DX010B2F108606LK******
Base MAC Address     0x24        6  00:E0:EC:XX:XX:XX
Manufacture Date     0x25       19  06/14/2018 15:**:**
Device Version       0x26        1  10
Label Revision       0x27        8  Seastone
Platform Name        0x28        8  RANGELEY
ONIE Version         0x29        7  2014.08
MAC Addresses        0x2A        2  131
Manufacturer         0x2B        9  CELESTICA
Manufacture Country  0x2C        3  CHN
Vendor Name          0x2D        9  Celestica
Diag Version         0x2E        5  1.1.1
Service Tag          0x2F        2  LB
Vendor Extension     0xFD        3
CRC-32               0xFE        4  0xD552****

Last known working version is 202105.

Output of show version:

admin@sonic:~$ show version

SONiC Software Version: SONiC.202111.114441-e8daeacd3
Distribution: Debian 11.3
Kernel: 5.10.0-8-2-amd64
Build commit: e8daeacd3
Build date: Sat Jun 25 20:00:32 UTC 2022
Built by: AzDevOps@sonic-build-workers-001OKA

Platform: x86_64-cel_seastone-r0
HwSKU: Seastone-DX010
ASIC: broadcom
ASIC Count: 1
Serial Number: N/A
Model Number: N/A
Hardware Revision: N/A
Uptime: 08:39:01 up 30 min,  4 users,  load average: 0.83, 0.75, 0.63

Docker images:
REPOSITORY                    TAG                       IMAGE ID       SIZE
docker-syncd-brcm             202111.114441-e8daeacd3   4e27432ac89d   798MB
docker-syncd-brcm             latest                    4e27432ac89d   798MB
docker-gbsyncd-credo          202111.114441-e8daeacd3   c5b0c92c4048   474MB
docker-gbsyncd-credo          latest                    c5b0c92c4048   474MB
docker-dhcp-relay             latest                    cce38ba00022   433MB
docker-orchagent              202111.114441-e8daeacd3   796c0264eafe   452MB
docker-orchagent              latest                    796c0264eafe   452MB
docker-nat                    202111.114441-e8daeacd3   34369d8e429f   437MB
docker-nat                    latest                    34369d8e429f   437MB
docker-fpm-frr                202111.114441-e8daeacd3   eb901261db6f   452MB
docker-fpm-frr                latest                    eb901261db6f   452MB
docker-macsec                 202111.114441-e8daeacd3   d281120d993c   437MB
docker-macsec                 latest                    d281120d993c   437MB
docker-teamd                  202111.114441-e8daeacd3   9b811857fff6   434MB
docker-teamd                  latest                    9b811857fff6   434MB
docker-sonic-telemetry        202111.114441-e8daeacd3   e52bf76682eb   508MB
docker-sonic-telemetry        latest                    e52bf76682eb   508MB
docker-snmp                   202111.114441-e8daeacd3   39ca86f575d8   463MB
docker-snmp                   latest                    39ca86f575d8   463MB
docker-platform-monitor       202111.114441-e8daeacd3   523fd8aacfdb   684MB
docker-platform-monitor       latest                    523fd8aacfdb   684MB
docker-sonic-mgmt-framework   202111.114441-e8daeacd3   896fb274c5a8   574MB
docker-sonic-mgmt-framework   latest                    896fb274c5a8   574MB
docker-sflow                  202111.114441-e8daeacd3   f31496b8f1ea   435MB
docker-sflow                  latest                    f31496b8f1ea   435MB
docker-router-advertiser      202111.114441-e8daeacd3   179f73576642   420MB
docker-router-advertiser      latest                    179f73576642   420MB
docker-lldp                   202111.114441-e8daeacd3   2ce7f21a190c   460MB
docker-lldp                   latest                    2ce7f21a190c   460MB
docker-mux                    202111.114441-e8daeacd3   e4a843de630d   472MB
docker-mux                    latest                    e4a843de630d   472MB
docker-database               202111.114441-e8daeacd3   bbfb5876af97   420MB
docker-database               latest                    bbfb5876af97   420MB

Output of show techsupport:

[sonic_dump_sonic_20220702_083918.tar.gz](https://github.com/Azure/sonic-buildimage/files/9032791/sonic_dump_sonic_20220702_083918.tar.gz)
qnos commented 1 year ago

The same issue as issue 11319. I will raise a new standalone PR for 202111 branch.

qnos commented 1 year ago

PR #13343 has been raised to backport the fix into 202111 branch.

FunForNOS commented 1 year ago

Can confirm this bug is fixed. Tested with build id 207726.