bug in sms popup - disappearing text messages

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What steps will reproduce the problem?
1.receive text via sms popup - view text on screen via popup
2. hit device "back" button
3. sms message disappears, cannot be found in thread in "text messaging" 
application

What is the expected output? What do you see instead?
the sms message simply disappears when I receive the sms and hit the device's 
back button instead of one of the three buttons on the popup

What version of the product are you using? On what operating system?
newest version, but this problem has always happened, i just didn't know what i 
did to make the sms messages disappear. I'm on android 2.3.6 on a droid razr 
maxx

Please provide any additional information below.

Original issue reported on code.google.com by maroonwa...@gmail.com on 24 Apr 2012 at 6:12

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yes, i've heard similar reports of this, mostly from users of droid razr maxx 
strangely. i'm not exactly sure what's going on. i'm guessing its something to 
do with available memory (the system might kill off background processes when 
memory is low which could be happening to the system sms app). no idea why razr 
maxx would have this issue though as it's a new device.

Original comment by adam.eve...@gmail.com on 25 Apr 2012 at 2:53

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I find it interesting that your other reports if this are razr maxx
owners...its the same version of Android and virtually the same guts as the
bionic and no problems there?

Also, did you see my email about a feature request? I thought itd be great
to make a contact notification profile and be able to apply it to multiple
contacts rather than making the same profile for each individual contact. I
have a notification tone and vibrate pattern I want to use for a number of
contacts but I only made 4 profiles because its so tedious.

Thanks for your time, hope to hear back.
On Apr 24, 2012 10:53 PM, <android-smspopup@googlecode.com> wrote:

Original comment by maroonwa...@gmail.com on 25 Apr 2012 at 3:51

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Well I'm not sure if it's also happening on the bionic, i've just heard reports 
of it happening on razr maxx. When it happens next can you go into system 
settings and check how much memory/RAM is being used? i think its under 
applications in settings.

Original comment by adam.eve...@gmail.com on 25 Apr 2012 at 1:01

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I have a samsung stratosphere and I am also having issues with messages being 
deleted.  I can read them in the pop up notification but when I hit reply and 
go to the message thread. its .gone

Original comment by LaurenMC...@gmail.com on 9 May 2012 at 11:24

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I also experienced this issue on my Nexus S, but unfortunately I can't 
replicate the issue, still didnt find a pattern.

Original comment by tmacha...@gmail.com on 10 May 2012 at 10:48

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Ditto here, also on a Nexus S, running Android 4.0.4. It's bad enough that I'm 
uninstalling, much as I hate to. I can't afford to miss SMSes. I'll gladly 
re-install this when the issue gets resolved, as it's a very useful app.

Heck, I'll also be the guinea pig here who has experienced this problem and 
will report if the problem occurs without this app installed. ;) I'll try to 
get back to you in about a month - should be sufficient time to tell. 

Original comment by sandwic...@gmail.com on 27 May 2012 at 12:37

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I'm getting this on my HTC One X running 4.0.3. I had half (one quarter?) of a 
conversation disappear on me last night.

Should probably be a "high" priority.

Original comment by sut...@gmail.com on 29 May 2012 at 5:57

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I just had this happen on my HTC One X. Saw notification at the top of the 
screen, but the message was gone when I went to view it... Only noticed this 
happen once, but then I'm not constantly watching my phone. Something's not 
right either way...

Original comment by hawksface on 30 Jun 2012 at 11:50

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I am having the same issue. On Galaxy Nexus with Android 4.0.4. Had to disable 
app from fears of missing important texts. Cannot re-enable until this issue is 
solved. Clearly this is a much wider issue than it seems. Saw the text in the 
notifications bar, but never appeared in the native messaging app. SMS Popup is 
simply unusable until this is corrected. What's the next step from here?

Original comment by PhillyPa...@gmail.com on 1 Jul 2012 at 2:44

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FWIW, I'm having occasional disappearing SMS issues even after removing SMS 
Popup. I'm also having frequent ghost back button presses in the ICS messaging 
app. ICS is just plain buggy apparently.

Original comment by sandwic...@gmail.com on 2 Jul 2012 at 6:06

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Just realised this is for sms popup... I've never used it and had the 
disappearing sms issue! :/

Original comment by hawksface on 2 Jul 2012 at 6:08

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Same issue here on an HTC One S, missed two today and one yesterday. I see the 
notification but the sns doesn't show up in the messaging app and then 
disappears.

Original comment by emiliero...@gmail.com on 20 Jul 2012 at 4:51

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Not sure if this is an SMSPop issue, or an ICS messaging app issue, but this 
has been happening to me on random occasions also. It's especially annoying for 
numbers I don't have stored in contacts.

HTC Vivid on ICS v4.0.3 w/ Latest SMSPop from market/

Original comment by joseph...@gmail.com on 26 Aug 2012 at 3:04

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Have same issue on HTC One V. Clicking on notification and texts gone, I cant 
see them on sms app, but I can search them. However I can't read them from 
Search result.

Original comment by Pet...@gmail.com on 11 Sep 2012 at 9:13

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I also have had this problemer several times. I have a samsung galaxy s2, 
running on the newest os version 

Original comment by Christia...@gmail.com on 18 Sep 2012 at 4:21

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 Android or some type some type of smartphone my sis about 5 hours of t on a basic cell on a basic cell phone. She has had control of her phone any type of program on he any type of program on her and. Losing text messages or basiccell or basic cell phone? we feel like were going .insane.

Original comment by CBFIGH...@gmail.com on 14 Oct 2012 at 4:14

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Sorry, I cut myself off. This occurred yesterday in OK, & there were storms all 
over the state. Checked with our cell provider & they said all of their systems 
were ok. Also checked her phone's operating status & it was ok. I know this can 
happen on smart phones, but if someone can possibly help explain, we wont feel 
like were totally nuts.

Original comment by CBFIGH...@gmail.com on 14 Oct 2012 at 4:26

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yesterday on my HTC One S with Androind 4.0.3: I received message which was 
only visible in notification bar, after click on that, message disappeared :(

Original comment by marek.ha...@gmail.com on 17 Oct 2012 at 6:47

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Hi I'm having the same problem too..is there any solution to search back those 
lost messages which i only read once in the popup??

Original comment by yongling...@gmail.com on 22 Oct 2012 at 5:18

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Yes, my SMS disappeared today. It popped up line by line as it arrived, but 
when I went to view it did not show in my text messages neither did it show in 
the notification window. I was expecting an important SMS and am worried this 
was it. Is there a way of retrieving lost text messages from some central bank 
or cloud somewhere? 

Original comment by deborahb...@gmail.com on 24 Dec 2012 at 2:17

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I just had the same issue. A popup appeared, I pressed the close button on the 
popup window and went straight into my messages and it was gone. Also as above 
there was nothing in the notification window either. I got someone to send me 
an SMS straight after and I tried pressing the back key as the original poster 
suggested but this did not replicate the fault.

I have had this happen on my old HTC Sensation but put it down to old H/W but 
this just happened on my brand new Nexus 4 (less than a week old) so it's not 
limited to just one particular device. 

It has been working perfectly all morning though and I have had a few messages 
come in at the same time so I don't think it is a multi message thing either. 

Such a shame as I love this app but had to uninstall for now as I do not want 
to loose a message.

Original comment by AskR...@gmail.com on 24 Dec 2012 at 3:31

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Further info, My Nexus is running:
Android Version: 4.2.1

Original comment by AskR...@gmail.com on 24 Dec 2012 at 3:33

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Android 4.1.1 -- You can reproduce the problem. While popup is enabled, any 
message received while your phone is locked will get lost. Ff your phone is 
unlocked and you get the popup, the message isn't lost. 

This defeats the purpose of the app if it deletes text message it intercepts. 
It was a good app. But I'm uninstalling it until this is fixed.

Original comment by bluebay...@gmail.com on 28 Dec 2012 at 11:39

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I have similar problem on HTC Sensation with Android 4.0.3 and SMS Popup 1.2.4. 
It happens very rarely but somtimes I just see a notification and then when I 
try to open it, the message disappears completely and I can't access it 
anymore. It is really annoying as I have to write people back to send it again 
or even call them...

Original comment by radek....@gmail.com on 18 Jan 2013 at 2:09

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I have this issue on my Samsung Galaxy S3 running Android 4.1.1 and SMS Popup 
1.2.4.
After a certain number of text messages, new ones start to disappear until I 
reboot. 
As much as I love SMS Popup for the ability to have custom alerts for each 
contact, as I tend to send massive amounts of text messages this is huge issue 
for me. Now that I know that SMS Popup is the cause I have decided to disable 
it until a bug fix is found. 
Please investigate,
Thanks. 

Original comment by haydenb...@gmail.com on 24 Jan 2013 at 4:39

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I have this same problem. HTC Sensation with Android 4.0.3 I see a text pop up 
on the home screen and then when I try to open it, the message disappears 
completely and the thread disappears too. Anyone find a solution to fix this 
annoying problem? 

Original comment by megancos...@gmail.com on 31 Jan 2013 at 11:02

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I also experience this problem with the Galaxy Nexus. I have not rooted my 
phone nor have I made any changes to it beside the automatic software updates. 
I do not have the SMS popup app. It happened so sporadically that I just 
ignored it, but today it happened twice coming from the same person. My friend 
eventually had to email what she was trying to text. At this point I am SO 
ANNOYED! There are so many of us reporting this same problem, but when is it 
going to get fixed? This is totally UNACCEPTABLE! Google/Android (whoever), GET 
IT TOGETHER! If you want to retain your patrons, fix the glitch! I'm sure iOS 
users do not experience this issue. Don't make me regret choosing Android!

Original comment by ItsMeAng...@gmail.com on 11 Feb 2013 at 11:57

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I've had this problem also on my Galaxy S Blaze.

Original comment by lwac...@mynorthside.com on 9 Mar 2013 at 11:19

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This thing happend to me also, but in the opposite way.  I recieve messages 
only inbox, but they do not show up in my notifcations bar when received.

Original comment by rafianap...@gmail.com on 25 Apr 2013 at 1:30

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This issue is happening with me and my Motorola Razr HD LTE (XT925)

Running Android 4.1.2

Original comment by 9915149...@gmail.com on 6 Jun 2013 at 2:47

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Been noticing this a lot more recently

Galaxy Nexus VZW edition
Rooted
CM10.1 Stable branch

Original comment by altroc...@gmail.com on 2 Jul 2013 at 7:06

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I notice this too. While reading an SMS, if you get a new SMS in the 
notification bar, I don't see the message in the SMS app. Apparently the newly 
arrived SMS goes into some kind of hidden storage.

Using SMSBackupAndRestore App, I notice that the application backs up more 
messages than I see in the SMS viewer app. And the extra messages are the ones 
that I missed earlier. So these messages are located somewhere on the storage, 
but not visible in the SMS app.

Original comment by kiran.ra...@gmail.com on 11 Jul 2013 at 9:01

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I am having this issue as well. I have the droid razr maxx hd. I can't find a 
common factor as to when it decides to delete my messages but it has been 
happening more frequently. I know I just read the text closed out of it and a 
bit later go to reply and now i have no idea what they said to me.  I will have 
to try that smsbackupandrestore app and see if i can find all my missing 
messages

Original comment by RebeccaM...@gmail.com on 20 Jul 2013 at 4:19

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Same problem here,
Samsung Galaxy Nexus, Android 4.3
The smsbackuprestore app doesn't seem to be available anymore.

Original comment by marek.sv...@gmail.com on 24 Aug 2013 at 4:37

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I found a solution to this problem. I went and bought an iPhone.

Original comment by megancos...@gmail.com on 26 Aug 2013 at 10:12

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It just happen to me on my iPhone

Original comment by pt...@bellsouth.net on 29 Aug 2013 at 3:58

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I can confirm this on my original Nexus 4 with current stock 4.3 and stock sms 
app (not rooted, locked bootloader). When I'm opening the stock android 
messenger app at the time i receive a message i can see it in the notification 
bar but it is not visible in the app - never, even after force close or reboot.

I had exactly the same issue on my previous htc sensation with CM10 (kang). It 
might be an issue of android 4.x as i didn't experience this before.

Somebody can confirm this behaviour?

Original comment by voltsh...@gmail.com on 4 Oct 2013 at 8:37

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I can confirm the most recent poster's experience. This exact scenario has 
happened to me twice when receiving a logon verification code via text. I saw 
the text notification in the notification bar, but I happened to start the 
Messaging app at that same moment and the text disappeared, never to be seen 
again. This is using the stock Messaging app in stock Android 4.2.2 on my 
Verizon Galaxy Nexus.

Original comment by dave.bea...@gmail.com on 4 Oct 2013 at 3:10

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i am making an app in which i have problem that how i can receive sms in my app 
from particular number instead of inbox. please tell me with some example code.

Original comment by saman.si...@gmail.com on 24 Oct 2013 at 2:26

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I have the same problem with my HTC Sensation. I can see the message in the 
notification bar at the top of the screen. When I want to read the message, 
it's nowhere to be found, it's gone.

Android Ver: 4.03
HTC Sense-Version 3.6
Software: 3.33.401.53

Original comment by sune.see...@gmail.com on 25 Dec 2013 at 7:17

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i was having same problem but i recovered this issue by using (go sms pro) 
apps. 

Original comment by bit.prem on 5 Jan 2014 at 2:13

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I started having this issue today. Restored my HTC one and text messages worked 
for awhile, now the text messages are disappearing after the notification pops 
up. 

Any status on this issue?

Original comment by kayla.a....@gmail.com on 5 Feb 2014 at 9:49

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I have this issue using GoSMS on my Razor Maxx

Original comment by Geo...@gmail.com on 11 Feb 2014 at 9:39

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I'm having the same issue. I have a sony xperia arc s phone and use SMS pop up. 
The message popped up on screen today, the screen was locked. I pressed close 
and when i went into the message conversation to reply, the message was gone. 

I haven't altered my phone in any way, its running manufacturer spec software.

Details:
Model: LT26i
Android version:4.1.2

I rebooted the phone and it hasn't appeared back. Any ideas on how to retrieve 
it, as it was quite important would be useful.

Original comment by Smarti...@gmail.com on 12 Feb 2014 at 5:41

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I'm just now having this issue, I have a nexus 5.Additionally the SMS popup 
often doesn't appear at all- or shows old messages 

Original comment by welsh.ch...@gmail.com on 30 May 2014 at 3:53