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soonaverse / app

The Soonaverse - Web3 platform for communities build on IOTA & Shimmer
https://soonaverse.com
Apache License 2.0
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Withdraw NFT #166

Closed borninchb closed 5 months ago

borninchb commented 5 months ago

Describe the bug A clear and concise description of what the bug is. I have withdrawn several NFT on june the 10th and they process is still not finshed

Steps to reproduce the behavior:

  1. Go to "NFT"
  2. Click on 'withdraw NFT'

Expected behavior NFT should have arrived in my wallet already.

Screenshots image

Desktop (please complete the following information):

Additional context Add any other context about the problem here.

borninchb commented 5 months ago

File with withdrawn NFTs Sonnaverse witchdraws.xlsx

IOTAPUNKS commented 5 months ago

The following three collections have recently been migrated to the Shimmer network.

https://soonaverse.com/collection/0xc82e411becaabbad32615630acdef46f433b699e https://soonaverse.com/collection/0x59b7a99635522cdf978a5a384895c37930774abc https://soonaverse.com/collection/0xcd8f364bf020613a1c8a1181ac94ddab425bc6f2

When transferring these NFTs to the private wallet, in many cases an error occurred and the NFTs were not transferred. These are also no longer available on Soonaverse. Please check all incorrect transactions on this account.

https://soonaverse.com/member/0x8a018b13922a89ec4ad136bbacd8a084e1d149cb/transactions

Here is the corresponding SMR address.

https://explorer.shimmer.network/shimmer/addr/smr1qq0gv6r3kesuqrfduap6y4pwxp77r299eughqm9axssaz7aec6yc73t7nrn

Thank you for your support!

fail

IOTAPUNKS commented 5 months ago

File with withdrawn NFTs. soonaverse_0x8a018b13922a89ec4ad136bbacd8a084e1d149cb_transactions.csv

There are currently a total of 86 transactions that have not arrived!

IOTAPUNKS commented 5 months ago

@adamunchained more and more people are having problems sending their NFTs from Soonaverse to their own wallet. I have 86 NFTs that have not arrived.

Please be so kind and take care of the problem, thank you!

If you need more information to solve the problem, please feel free to contact me at any time.

borninchb commented 5 months ago

Meanwhile I have received all my withdrawn nfts. Hope the cases you @IOTAPUNKS reported can also be closed in a shorter period.