Closed ra9mls closed 1 year ago
@ra9mls has this been solved or any update ? It is not clear from the task description which platform is concerned and how we could solve the issue. I believe this is an issue from our partners' backend.
We figured out that it was good behaviour for new Retry status. Will close it now.
Problem statement: GetReferenceNumber (https://kyc-test.soracard.com/Whitelabel/GetReferenceNumber) call returns the same user_reference_number for some users that started KYC process. user_reference_number is an identifier of KYC, and now one KYC attempt can change from rejected to success and it is counted as a single KYC attempt. Moreover, the user has only single KYC attempt, because there is only one user_reference_number that is used to start KYC. Overall, logic with KYC attempts is broken now https://t.me/c/1869740055/16