Chrome Inspector: Export Excel closes when we export more than 1000 rows

sorenkrabbe / Chrome-Salesforce-inspector

Chrome extension to add a metadata layout on top of the standard Salesforce UI to improve the productivity and joy of Salesforce configuration, development, and integration.

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Chrome Inspector: Export Excel closes when we export more than 1000 rows #263

Open srivatsankr opened 9 months ago

srivatsankr commented 9 months ago

Chrome Inspector:Export Excel closes when we export more than 1000 rows

Browser with all tab closes without any message.

Any suggestions on how to fix this issue will be helpful

YogaSrinivash commented 8 months ago

Hi @srivatsankr I'm facing same issue. All pages are getting closed, and we lost all our work without any backup. Have you found any workaround or any response from them?

moicarolyn commented 6 months ago

Hello @srivatsankr, I'm also facing the same issue :( Have you found any workaround or any response from them?

janhnhi commented 3 months ago

Hi @srivatsankr we're facing the same isse. Were you able to find a workaround?

tprouvot commented 2 months ago

Hi guys,

@moicarolyn @srivatsankr @janhnhi Could you check if you face the same issue with this new version?

https://chrome.google.com/webstore/detail/salesforce-inspector-relo/hpijlohoihegkfehhibggnkbjhoemldh

TXHBadger commented 1 month ago

Hi @tprouvot, I too am experiencing this issue on both Inspector and Inspector Reloaded. Has any workaround been found?

tprouvot commented 1 month ago

@TXHBadger no workaround has been found and source of the error is still unknown. To help me troubleshooting the issue, could you provide more details such as :

Does this happen with all SObjects ?
Does this happen with only Id field in the query ?
How many fields do you have in the query and does it contains really large fields ?
Does the same query on the same org provoke the same issue on another computer ?

TXHBadger commented 1 month ago

Hi @tprouvot thank you for getting back so quickly!

Does this happen with all SObjects ? Yes
Does this happen with only Id field in the query ? Yes, at 7150+ records How many fields do you have in the query and does it contains really large fields ? 17 fields- only 1 text field allowing 255 characters Does the same query on the same org provoke the same issue on another computer ? - Several users have the same issue, there are users not having this issue. I've compared permission, settings and our IT has reviewed. This happen when records exceed 7150+ records

Many thanks!

dufoli commented 1 month ago

Can you provide some more information ?

chrome version
check ressource (memory)
can you go to extension => Manage extension => then errors button and if there are some provide log here:

TXHBadger commented 1 month ago

Hi @dufoli,

Version 125.0.6422.61 (Official Build) (64-bit)
I do not have an Errors option? I think I attached the image file?

dufoli commented 1 month ago

maybe it is only available in developper mode. Have you enable developper mode on chrome ? on top right of manage extension layout ?

TXHBadger commented 1 month ago

@dufoli validated developer mode was active, still no errors option

tprouvot commented 1 month ago

Hi @tprouvot thank you for getting back so quickly!

Does this happen with all SObjects ? Yes Does this happen with only Id field in the query ? Yes, at 7150+ records How many fields do you have in the query and does it contains really large fields ? 17 fields- only 1 text field allowing 255 characters Does the same query on the same org provoke the same issue on another computer ? - Several users have the same issue, there are users not having this issue. I've compared permission, settings and our IT has reviewed. This happen when records exceed 7150+ records Many thanks!

@TXHBadger Could you try the same query with the same user on one of your colleague's computer that doesn't crash ? Last hint I have is the computer specs..

TXHBadger commented 1 month ago

@tprouvot tested with 4 users, 2 "failed" and 2 "successes" which points me more to a computer spec or setting? What is your last hint?

tprouvot commented 1 month ago

@TXHBadger, I think this might be an issue linked to low computer specs, is there a difference between your and the ones which doesn't crash ?

dufoli commented 1 month ago

@TXHBadger few ideas:

memory capacity and usage (you can open task manager to check)
disk capacity and usage.
swap size if you are on linux.
do you have antivirus tool ?

TXHBadger commented 1 month ago

Hi @dufoli, checked these within the limits I have with the company security. (arghhh)

What I did find with colleagues that work is they are on Chrome vs 124 and those that don't work have been upgraded to 125? I have requested to have mine down graded back to 124 to see if that might "fix" the issue.

Any thoughts on that? Many thanks!

tprouvot commented 1 month ago

@TXHBadger I don't think that chrome version can be the cause. Could you compare your Octane score with your colleagues that are not facing the issue ?

TXHBadger commented 1 month ago

@tprouvot Happy Friday!! Compared score with several colleagues and we are all comparable on the score. The only difference is it is working on a MAC and not Windows?