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Chase up missing orders #188

Closed sedders123 closed 10 months ago

sedders123 commented 5 years ago

We are missing:

These were ordered via Son

tshoang commented 5 years ago

Unfortunately, the Power Tools still "Waiting For Goods to arrive from Supplier". I have informed Dan on Friday about the Power Tools and sent an email to Shaun and Lee about them.

2019-07-30 11:09 187807 Order Status: Waiting For Goods to arrive from Supplier Supplier: SGS Engineering

60805418 | 1.0000 | R18PD3-0 | RYOBI R18PD3-0 18V ONE+ HAMMER DRILL | 519191101 | tsh2n14 | 52.4760 60805418 | 1.0000 | RC18120-225 | RYOBI RC18120-225 ONE+ 18V LITHIUM+ 2X 2.5AH BATTERIES AND CHARGER

tshoang commented 5 years ago

Can you please remind me about other order (from which Order/Shop)? Thank you very much.

Tyler-Ward commented 5 years ago

Updates:

tshoang commented 5 years ago
JennyLouise commented 5 years ago

I've emailed Joyce, will email again, and will go by her office later today/tomorrow if I don't hear back.

JennyLouise commented 5 years ago

@tshoang, is there any update on this?

trickeydan commented 4 years ago

We're still waiting on these, so will move this to the Smallpeice 2020 Milestone.

JennyLouise commented 4 years ago

@tshoang, have you heard anything new about this?

tshoang commented 4 years ago

Dear Jenny, Just got a confirmation from ECS Store that the power tools never arrived. :-( Best regards, Son

trickeydan commented 4 years ago

Just got a confirmation from ECS Store that the power tools never arrived. :-(

That's a shame. What action are we taking?

tshoang commented 4 years ago

Surprised! The power tools arrived today. Not so sure where they were last year, but now it is in my office.

trickeydan commented 4 years ago

I've picked up the power tools, there were:

Interestingly, the box for the hammer drill had been opened. It contained an instruction manual for a Ryobi BCL14183H Charger, which we have previous received in a different order.

trickeydan commented 4 years ago

It would be useful if the 3 x 35L RUBs could be found, as we are short on RUBs currently. However, I'm pretty sure that we've ordered them multiple times already and they always go missing for some reason. :(

tshoang commented 4 years ago

I've picked up the power tools, there were:

  • 1 x Hammer Drill | Ryobi R18PD3
  • 2 x Ryobi RB18L25 Batteries
  • 1 x Ryobi RC18120 Fast Charger

Interestingly, the box for the hammer drill had been opened. It contained an instruction manual for a Ryobi BCL14183H Charger, which we have previous received in a different order.

Do you mean that they misplaced these tools since the last year and suddenly realised that it is there all the time? In any case, I don't want to know.

tshoang commented 4 years ago

It would be useful if the 3 x 35L RUBs could be found, as we are short on RUBs currently. However, I'm pretty sure that we've ordered them multiple times already and they always go missing for some reason. :(

We did order the boxes twice, none of them arrive (or they arrived, but Shaun did not know where they are). I am not so sure if we should order again through Shaun. If it is possible, I would rather get them myself and claim it back. However, I am not so sure I am allowed to do this.