[Annual Plans] Notify Cody Pro annual subscribers via email shortly before renewal date

sourcegraph / cody

Type less, code more: Cody is an AI code assistant that uses advanced search and codebase context to help you write and fix code.

https://cody.dev

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[Annual Plans] Notify Cody Pro annual subscribers via email shortly before renewal date #1594

Open chenkc805 opened 10 months ago

chenkc805 commented 10 months ago

As a billing owner on an annual plan, when I am 7 and 3 days away from my renewal date, I should get an email notifying me that my Cody Pro renewal is coming up.

Notes:

Do not implement this for monthly billed users. This is spammy and other monthly software businesses don't do this (eg. Spotify, Netflix)

chrsmith commented 8 months ago

We won't have annual plans for the February launch. Changing deadline.

rrhyne commented 6 months ago

Should this also appear in the UI?

chrsmith commented 6 months ago

@rrhyne I'd presume not? It would be kinda weird to see a butter bar or something like "yo dawg, we'll charge your credit card in T-minus 6 days"? (And instead an email might strike the right balance between "notification" and not being "in your face"? (But I'm happy to defer to you or Kevin and what you think on this.)

But it does seem weird to send 2x emails, for both 7- and 3- days prior. Why wouldn't we just want to have one email? (As to minimize the amount of noise we generate?)

github-actions[bot] commented 2 days ago

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