Open RXminuS opened 7 months ago
@RXminuS Can you do me a favor and start breaking down Cody Doctor issue into 3 milestones as you have so eloquently called on in your doc? Let me know if you want to tag team the different milestones, but I agree with your breakdown in the down. @kalanchan can help on the organization of that if you need the help on that front
Description:
Objectives for improving our ability to debug and assist with issues.
Milestone 1: Gather Information Make sure that all information relevant to debugging & diagnosing issues is gathered in a format that allows for both easy machine, user and support staff access.
Milestone 2: (Self-)Diagnose Make sure that the tools and UI's are in place for users, organizations and support staff to effectively diagnose problems and test fixes.
Milestone 3: Prevent & Preempt Make sure that information is used to alert users and organizations to issues and sub-standard experiences before they are considered a problem. Also make sure that during a Pilot we ensure that everyone is having a great experience.
Supporting Context:
Tasks related to this epic